CenturyLink customers experience telephone and Internet outages nationwide.
The website downdetector.com, which detects technology failures in real time, reports that customers in Albuquerque, New Mexico, are affected. Denver; Seattle; Boise, Idaho; Dallas; Los Angeles; Chicago; Phoenix; and parts of Montana.
"There is a disruption in customer service in our network," the company tweeted on Thursday afternoon. "We know that some customers are currently unable to generate tickets through the CTL Help Portal, we understand the importance of services to our customers, and we are working to restore services as quickly as possible."
Arizona-based ABC News subsidiary KNXV-TV reported that the failure had hit the Sheriff's office in Cochise County, which had to divert 91
For some customers, the issue started early Thursday morning. On downdetector.com, some customers commented that their Internet service was only temporary, while others complained that there was no communication about the outage and how long that would take. Customers have also ventured their frustration on Twitter with the hashtag " #CenturyLinkDown ".
CenturyLink provides customers in 37 states with Internet, telephone, television and security services. When contacting Business Insider, a CenturyLink representative said they are working to restore the service.