A New Jersey woman accused her Uber driver of giving a 5-star rating and a $ 100 tip on her phone.
Donna Wilson said in a tweet earlier this week that her driver had written on a wrong turn she was asked if she could see her phone so she could make a route adjustment in the Uber app ,
Later, when Wilson went into the app to rate the man and tip him off, she noticed Wilson told the Asbury Park Press that she and her husband had just returned from vacation and had a Uber from Willingboro would have brought the airport to their New York home. She said the driver was "very talkative," but during the ride he began to ask them questions about the cost of their journey and their livelihood.
Wilson, who is a retired federal agent, according to her social media reports, told the point of sale that she thought the issue was appropriate " a bit too personal ".
While driving to the couple's home, Wilson said the driver decided on a different route than the App's GPS and missed the exit he was supposed to take. When he finally got home, the driver asked Wilson if he could see her cell phone so he could note the route change in her Uber app.
Wilson, who claimed to rarely use the ride-sharing service, handed over her cell phone.
"He did something very quickly, gave it back to me, thanked me and left," she told the Asbury Park Press.
Later that day, Wilson said she had noticed the driver had given herself a rating and a tip.
"The guy gave himself five stars and a tip of $ 100. I was angry," Wilson said.
When she could not reach a Uber representative immediately by phone, she took her complaint to Twitter.
According to one of her tweets she received a $ 100 credit, but because she rarely uses Uber, she wanted a refund.
"Thank you, but you can revoke the credit Your support team closed the case without my being able to express it," she wrote.
A company spokesman told NBC News on Saturday that Wilson has since received a full refund and that the driver who was not identified has been removed from the app.