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Home / Business / Air Canada passenger Tiffani O'Brien says she was left behind after falling asleep

Air Canada passenger Tiffani O'Brien says she was left behind after falling asleep




A Air Canada Boeing 787-8 Dreamliner lands on April 22 at Montreal-Pierre Elliott Trudeau International Airport in Montreal, Quebec. (Photo by Kristoffer Tripplaar / Sipa USA) (Sipa via AP Images) (TRIPPLAAR KRISTOFFER / SIPA / Sipa USA via AP)

When Tiffani O & Brien opened her eyes, she was still in the same spot she had fallen asleep – strapped into her seat aboard a flight from Air Canada to Toronto.

Only this was not correct. The entire plane was empty, O'Brien wrote in a Facebook post shared by her friend last week. She was "freezing cold" and sat in "total darkness". It was about midnight and their flight leaving Quebec City that night had landed hours earlier.

"I thought this is a nightmare," O. & Brien, who hails from St. Thomas, Ontario, told CTV News in an interview that was broadcast over the weekend. ,That does not happen. I have a bad dream. Wake up, Tiffani. "

But O'Brien says that what she experienced was very real, and the Canadian airline is currently investigating how a sleeping passenger could be left behind, Associated Press reported." Air Canada responded late Sunday did not respond to a request for comment, but confirmed to the AP that the incident occurred.

Customers and stay in touch with it, "said the airline.

Since O & # 39; Brien ran the event earlier this month, she suffered from insomnia and "recurrent night anxiety," according to the Facebook post written by her friend. Deanna Noel-Dale, on Wednesday on the official website of Air Canada. The Post identified the passenger as "Tiffani Adams," but in a message to The Washington Post, Noel-Dale confirmed that her friend's legal name is O & # 39; Brien.

Noel-Dale added that she and O'Brien refused to comment further on the incident, citing a lawyer.

In the mail, O & # 39; Brien wrote that she went home alone on June 9, after "spending the most incredible time" with Noel-Dale during a weekend break. Quebec City is located about 160 miles northeast of Montreal. The flight to Toronto Pearson International Airport was only about a quarter full, so O'Brien claimed a whole host of seats. O'Brien told CTV News that she was sitting in 32A near the middle of the plane.

"I made it super comfortable to read my book," she wrote on Facebook, falling asleep less than halfway through the 90-minute journey.

When she woke up, her nightmare began.

O'Brien, alone and surrounded by "pitch-black" darkness, wrote that she initially thought she was dreaming. But soon she realized: She was stuck in an empty plane.

O'Brien grabbed her phone and exchanged desperate text messages with Noel-Dale, who had been waiting for her friend to check in after landing, CTV News reported.

"I just woke up alone in the plane," wrote O'Brien Noel-Dale at 11:45 pm, according to news published by CTV News.

"What? !!!", Noel-Dale answered. "You should almost be home !!!! Nobody woke you? !!!!

In another text, Noel-Dale asked if O'Brien could get off the plane, no, O'Brien answered, the door was closed.

O'Brien tried FaceTime Noel-Dale, but her phone fell silent in the middle of the conversation O & # 39; Brien could not find any working power outlets because the plane's power was cut off.

"[S] I can not charge my phone for help when I'm in a panic [because] I want to get rid of this nightmare as soon as possible, "she wrote.

She made her way to the cockpit, where she tried to get help by radio, but that did not work.

Then found

"I was so happy," she told CTV News. "That was like the best moment ever."

O'Brien turned on the flashlight and started "SOS signals" from the To send windows of the aircraft, in the hope that the light will be the reavers other's attention. When that did not seem to work, she turned her attention to the cabin door. "Determined to unlock the door and rescue me," she wrote.

When she opened the door, O'Brien said she could see the airport lights in the distance and realized that the plane had been parked far from the terminal overnight. At a distance of 40 to 50 feet between her and the tarmac, O'Brien wrote that she was desperately searching for a rope and thinking about using her seat belt harnesses, but found that they were too short. Instead, she reached for "the door that reflects the flashlight on the side of the plane."

In the meantime, Noel-Dale told CTV News that she called the airport after losing contact with O & # 39; Brien.

I said: & # 39; My girlfriend is trapped in the plane, trapped in the dark and she just woke up. I need someone to pick her up, "Noel-Dale said.

On Facebook, O & # 39; Brien said that she was rescued by someone driving a "baggage car". When she arrived at the terminal, a representative from Air Canada asked O'Brien if she was well and offered her a limousine and a hotel. She wrote that she refused. After the incident, O'Brien wrote that Air Canada called her twice to apologize for my inconvenience and said the company would initiate investigations.

Toronto Pearson International Airport did not respond to a request for comments late on Sunday. In a statement to CBS News, an airport spokesman said, "We are aware of this passenger's story and can thoroughly empathize with the concern she must have felt."

"I'm asking for help," wrote O & # 39; Brien in the Facebook post. "I'd really like to find out if anyone did it 10 days later [because] and I'm still a wreck." Years. In 2010, a British law professor flying on Air Canada's regional discount airline Air Canada Jazz was woken up by a mechanic after the plane was taken to a hangar at Vancouver International Airport, ABC News reported. That same year, a Michigan-born woman who fell asleep during a flight from Dulles International Airport to Philadelphia was trapped more than three hours after landing, the Philadelphia Inquirer said. According to ABC News, a man from Louisiana was stuck in a dark, locked plane at Bush Intercontinental Airport in Houston in 2013 after he had survived the landing.

O'Brien wrote that she continues to be affected by her experiences and is now struggling to sleep, often waking up "anxiously and anxiously", that she is alone and "trapped in a dark place".

"It's just a feeling of helplessness when you feel trapped on this plane," O & Brien told CTV News, "and you have no connection to the outside world."

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