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Alexas robot voice leaves dementia patient "deeply desperate", it says in a report of social welfare



A Amazonian Alexas robot voice calls on dementia patients in "great distress" by asking them to take their medications.

According to Doteveryone, the think tank for technology, older social patients are often left confused by new devices and fear they will replace contact with human caregivers.

Disabled people feared that advances in smart homes with features such as self-opening doors and windows could lead to malfunctions and leave behind trapped ones.

The Better Care report in the age of automation has argued that technology plays a crucial role in improving the care system, but should not lead to a "naive enthusiasm" for devices to replace human caregivers.

for the government to invest in nursing training to leverage technological advances to relieve their workload so they can spend more time with patients.

The results come from the Hampshire County Council read The year passed that nursing patients were offered Amazon Alexa smart speaker devices to remind them to take their medications and when their caregivers come.

Doteveryone conducted interviews with over 1

00 caregivers and patients across the country to see how they thought technology in support of the fragile British welfare system. The report found that Alexa devices "are often deeply troubled by an unfamiliar robot voice reminding them to take medication."

Lydia Nicholas, the lead researcher of the report, said: "Specialist nurses said that when you're in a dementia ward, robots tell people what to do because they're just desperate and confused.

"Essentially, remembering to take your medications when you're in a social environment It's not just a fact that you're reporting that it's three o'clock and it's time to take drugs. It is often about convincing someone who is quite worried that their medication is safe, or reminding them to drink a glass of water to make sure they have eaten it. "

Report was that some devices left dementia patients confused. One respondent said that her elderly mother, who is suffering from the disease, considers her distress call a key to let people know when she wants coffee.

Another area under investigation was the growing phenomenon of smart homes, which allows people to use different control functions remotely controlling their homes.

Ms. Nicholas added, "I talked to people who said that their smart home was fantastic, but they came up with the idea that it was based entirely on terrible things. They were worried about the idea that they might be trapped in a house that would get hotter if they could not open the windows.

The think tank argued that the government and councils should consider how tech should be. The report recommended the creation of a new Royal College for Carers to professionalize the caregivers and to train people in dealing with technology effectively in the Maintenance.

Enablement panels designed by disabled people, carers and their families should also be developed to inform how new technologies can be used effectively.

Rachel Coldicutt, CEO of Doteveryone, added, "Technology has the potential to be part of the solution to current problems in the social care system – but only if it is used responsibly and strategically. The recent Doteveryone report challenges the naive enthusiasm for technology used as ad-hoc digital patches and a call to develop a robust nursing innovation strategy. "


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