As a consumer-focused brand, Amazon is one of the most trusted institutions in America (behind the military second Position), which shows how well the company's e-commerce system works. Amazon is not a singular institution. Not really. The vast majority of products on the site are not sold by Amazon, but by thousands of third party vendors, often near anonymous sellers.
And as it happens, many have reportedly targeting potentially dangerous products that are poorly controlled by Amazon itself.
A Wall Street Journal study found that there are over 4,100 products available today on Amazon – a site that is referred to by half of all US-based e-commerce companies – "by federal agencies declared unsafe, misleading or prohibited by federal authorities ". Among them were more than 150 products allegedly banned by Amazon, which were already on sale, and a toy containing an insecure amount of lead. Almost half were allegedly stored in their own camps of Amazon.
The dangers of a possible lead poisoning of a child are obvious. However, with Amazon flooded with manure products, there are a number of less obvious threats. The Journal used the example of Albert Stokes, who had bought a motorcycle helmet supposedly approved by the department at the construction site. He was hit by a pickup in 2014 and killed. The DoT recalled the helmet last month and declared it noncompliant, although until recently it was offered for sale on Amazon. The company is said to have resigned themselves to Stokes & # 39; mother for $ 5,000 and have not admitted any guilt.
If a store had kept this special helmet in stock, it would probably have been held liable. Similar to other technology companies, Amazon has long relied on its status as a platform to prevent misconduct, claiming to allow only the vast majority of transactions instead of bearing individual responsibility for what is being sold, despite a commission for these transactions.
Legally, decisions have long been beneficial to Amazon, although there has been a trend reversal lately. An appeal court of the 3rd instance, which decided last July, found that Amazon could be held liable for the sale of defective products. (The case relating to a customer blinded by an allegedly faulty dog leash in one eye will be adjudicated before a lower court.) The Court of Appeal of the 6th Instance has also lit a suit with a Hoverboard purchased via Amazon green, The fire has caught fire According to the Associated Press, two children had to jump out of the burning house from a second-story window before the fire destroyed "their entire property." The Ohio Supreme Court has also ruled this week to review a lawsuit for an Amazon-bought teenager who died after taking caffeine powder before training.
In response to the Journal's findings, Amazon wrote a blog post that addressed the security measures currently being taken to prevent these types of products from reaching consumers. "We invest significant resources to protect our customers and have developed robust programs to ensure that the products we sell in our business are safe and compliant," the company said. Slightly more than half of respondents who had been made aware of the countless issues in question had "changed their wording or been abolished," the magazine said.
Read the full report of the journal here.