Brittany and Corey Oswell came home from their honeymoon in Hawaii in 2016, when Brittany became dizzy and fainted.
She came soon after, but when she later collapsed in the toilet of the plane, a doctor was on board She helped her tell the flight crew that they needed to land quickly to treat them medically.
American Airlines Flight 102 was about an hour and a half away from Dallas-Fort Worth, its destination. Despite the doctor's warning, the crew kept the course while the doctor and flight attendants tried to treat the then 25-year-old Brittany. She was taken to hospital immediately after landing but died three days later.
Now her family is suing the airline for unlawful death
Brad Cranshaw, the lawyer for Brittany's husband and her parents, told CNN the family on Friday The main goal is not to reach a financial settlement.
They want the airline to review their policies and procedures so that this will not happen to anyone, he said.
"The family wants something (they can) I do not know, and that's Brittany back," said Cranshaw, "but we're interested in how Americans want to deal with the issues that led to the fact that the Brittany's life and the decisions of the pilots played a role. "
A representative from American Airlines said the company was" deeply saddened by this event's thoughts and prayers continue to go to the relatives of Mrs. Oswell.
"We take the safety of our passengers very seriously and we are investigating the details of the complaint," the airline said.
What went wrong?
Almost everything, it seems.
After Brittany became dizzy and fainted about three hours after the flight, the crew asked the passengers if there was a doctor on board. A doctor on the flight examined the young woman and found that she may have had a panic attack, according to the lawsuit. She regained consciousness and later spoke to the crew, the ad says.
Shortly after this episode, it is said in the suit, she was found on the toilet floor and had to vomit and empty herself "about herself and the toilet". The flight attendants called the doctor for help while they were on board the medical equipment
After further investigation, "the doctor instructed the flight attendants to notify the flight crew that they had to divert the aircraft from its scheduled arrival in Dallas-Fort for the nearest airport, so that Brittany could receive adequate medical care, "the ad says.
The captain had the doctor come to the flight deck and provided information about the situation to the American Airlines on-call doctor, who has litigation.
"Despite first-hand observations of the severity of conditions in Brittany by the doctor who treated them and called for diversion, the Tiffs plain are informed and believe that the captain chose to take the flight to Dallas. Fort Worth airport after consultation with the doctor to continue on call.According to information and belief, the flight was about ninety (90) minutes from the landing at that time, "it says in the complaint.
Cranshaw said the flight was near Albuquerque, New Mexico when the doctor told the crew that it was necessary to land quickly, so Brittany could come to a hospital.
"The question is, why was no landing attempted, and why did the Americans choose to keep going?" the lawyer asked.
Shortly after the doctor left the cockpit to return Brittany's help, the 25-year-old's pulse and breathing ceased.
The doctor and flight attendants tried to use an automatic external defibrillator (AED) for the young woman, but the machine indicated that despite three attempts, no shock was given. She received a dose of epinephrine from the aircraft's emergency equipment and also received a CPR until the flight landed in Dallas, but she never regained consciousness, the lawsuit said.
Baylor Medical Center physicians diagnosed them with anoxic brain damage and acute embolism. She died a few days later.
The complaint alleges that the airline's failure to "divert the flight in time and make an emergency landing deprived Brittany of the opportunity and opportunity for timely medical treatment that led to her death". It also states that American Airlines has failed to provide working medical equipment and supplies to treat Brittany during the flight.