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Home / Technology / Apple addresses the iPad Pro "Bend" drama with support page outlining the manufacturing process

Apple addresses the iPad Pro "Bend" drama with support page outlining the manufacturing process



An iPad Pro is reviewed after an event announcing new products in New York's Brooklyn neighborhood on October 30, 2018.
Photo: Bebeto Matthews (AP)

Reports of the always slightly curved 2018 iPad pros appeared shortly after their release. Some users claim that they had the product bent straight out of the box. In response to these reports, Apple alleged in December that the problem was due to the cooling of some of its components, and suggested to Verge that it was not a defect. Late Friday, he explained the manufacturing process behind the newer iPad models and the slight bends that the company claims are fundamentally irrelevant and do not compromise functionality. Apple said that this, in combination with basement antenna splits, may result in "minor discrepancies in evenness only visible at certain angles that are imperceptible under normal use":

For optimal cell performance, small vertical Tapes or "splits" in the sides of the iPad allow parts of the case to act as cellular antennas. For the first time on an iPad, these tapes are produced in the so-called co-molding process. In this high-temperature process, plastic is injected into precisely milled channels in the aluminum housing, where it joins micropores in the aluminum surface. After the plastic has cooled, the entire housing is finished with precision CNC machining, resulting in a seamless integration of plastic and aluminum into a single, strong housing.

Apple further claims that its new manufacturing techniques set a new benchmark evenness that "allows a maximum deviation of 400 microns over the length of a page" or about the thickness of four stacked sheets of paper. Interestingly, as the Verge notes, Apple does not include images in the Advisory, which looks like "400 micron deviation".

So far, there was no clear approach on what Apple customers should do if they were delivering a Bent iPad Pro or if they were eligible to return; that's usually the case. However, in its announcement on Friday, the company points out that customers who believe that their products are not meeting their specifications, ie. H. The deviation of 400 microns – Contact Apple Support.

As Gizmodo reported earlier, this issue was particularly troublesome in the context of the fact that the new case of the iPad Pro was touted as revolutionary because of its small thickness. And whether or not an iPad Pro bends to the extent shown by Zack Nelson in his viral JerryRigEverything test, one could hope that a product that potentially targets customers in excess of $ 1,000 will not come straight out of the box.

[The Verge]


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