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Apple's new credit card has forced arbitration


Apple's new credit card is being phased in for interested users (I have my Monday!) And the early reception is generally positive. The main attraction of the card lies not in its advantages, which are absolutely fine, but in no way outstanding, but in their close vertical integration with the Apple technology ecosystem and the (hopefully) increased security, which one through the use of tokens Payments received for (most) your point-of-sale transactions. The card has a lot in common with other traditional credit cards ̵

1; and unfortunately, one of those things is the compulsory arbitration of the Apple Card.

In short, this means that the customer agreement between Apple Card and Goldman Sachs includes a specific language requiring customers to give up their right to sue Goldman or Apple, either individually or as members of a class, instead forcing customers to accept binding arbitration of disputes. Although mandatory arbitration is often defended by advocates as being faster and less expensive than litigation, arbitration in disputes favors companies to a great extent towards consumers. The arbitrator or arbitrators are usually selected by the arbitration board and tend to promote the interests of the company. Studies show that, in the vast majority of cases, the chances of winning are strongly on the side of the company. The trend in arbitration results has been exploited by numerous companies – including companies we cover on a regular basis – to engage in truly shady deals.

(It's not just consumers who are involved in arbitration – many companies are also forcing their own employees into compulsory arbitration, although a number of employers are beginning to reverse the practice)] Fortunately, most arbitration clauses have a way out if you're willing to look closely enough, and the Apple Card guidelines are one of the easier ones to avoid. The agreement explains how to withdraw your rights from Apple and Goldman Sachs:

YOU CAN REJECT THIS ARBITRATION BY USING MESSAGES, CALLING, OR WRITING AND THE FOLLOWING INFORMATION: (I) YOUR NAME; (II) THE E-MAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT; (III) THE ADDRESS ASSOCIATED WITH YOUR ACCOUNT; AND (IV) THAT YOU EXERCISE YOUR RIGHT TO REJECT THESE ARBITRATION PROCEDURES (A "REFUSAL NOTICE"). Your refusal must be received within 90 days of opening your account. IF YOUR REFUSAL NOTIFICATION COMPLIES WITH THESE REQUIREMENTS, THIS ARBITRATION PROVISION SHALL APPLY EXCEPT FOR CLAIMS WHICH ARE PENDENT AT THE TIME OF YOUR DECLARATION OF REFUSAL. ANY REJECTION THAT COMPLIES WITH THIS PROVISION APPLIES TO US AND APPLE. Your refusal of the Arbitration Agreement will not affect your other rights or responsibilities under this Arbitration Agreement or this Agreement at 877-255-5923 or by writing a letter to Lockbox 6112, PO Box 7247, Philadelphia, PA 19170-6112. Or you can do what I did and log out directly from the Wallet app using the built-in chat feature. When you tap the icon, the News app starts, and it takes about 30 seconds to deactivate:

While I am clearly opposed to compulsory arbitration – I think that this is an obvious strategy against consumers and workers that does not bring any practical benefits to anyone other than the companies that press for it – it pays to over-subscribe the practice of reading and acting on its own An informed decision (although finding non-biased conciliation literature, which is a compelling use case for consumers and workers, presents some challenge in finding fact-based anti-vaccine data). As LeVar Burton always said, not only take my word, but make your own informed choice.

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