August announced today that the delivery of its new View doorbell camera will be discontinued only 17 days after the first sale. The View is the first battery-operated doorbell camera sold in August for $ 229.99.
In a statement announcing the cessation of broadcasts, August CEO Jason Johnson cites "performance issues in specific user environments" as the reason. In my overview of the view published on April 9, I've found that testing the device has caused a lot of connectivity and streaming issues. CNET also reported long delays in connecting to the View through the August app. Amazon customers are experiencing similar issues where View currently has a rating of 1
.5 with 40 reviews.
Interestingly, August offers customers the option to maintain the View and receive a full refund of the purchase price to provide information, information about their facility, and August's permission to obtain further information on how to improve product performance. Customers who do not wish to attend can return the unit for a full refund to the dealer from whom they purchased it. A spokesman in August did not say how many View customers were affected or how many units were sold or delivered since the device was sold.