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Home / Technology / Class action claims Apple lies to customers about the size and resolution of the iPhone X, XS and XS Max

Class action claims Apple lies to customers about the size and resolution of the iPhone X, XS and XS Max



A class action lawsuit filed on Friday accuses Apple of making fraudulent marketing claims about the size and pixel count of its OLED iPhone displays, claiming the company would literally cut corners. "class =" lazy "data-original =" https://photos5.appleinsider.com/gallery/28914-45867-iphonexs-iphonexsmax-illusion-l.jpg "/>

The plaintiffs claim this type of marketing

"Pixel illusion is based on misrepresenting the screens of products that do not use true screen pixels," said attorneys Christian Plonchiado and Courtney Davis wrote in a US District Court for the Northern District of California A file that AppleInsider had viewed. "The defendant's nominal screen pixel resolution misleadingly counts fake pixels as real pixels. This is in contrast to all other iPhone phones, whose screens the defendant compares directly with the iPhone X screen to mislead consumers that the iPhone X has more pixels (and better screen resolution) than actually.

Both size and resolution are misrepresented as Apple ignores the notches and rounded corners of the phones, the lawsuit argues, marketing the products as if they would not be different from devices like the iPhone 8 has a rectangular screen without a notch, but app developers are encouraged to design "safe zones" on X Series iPhones, which can take physical limitations and iOS status into account.

The "wrong pixels," referred to in the complaint have two or fewer subpixels, only those with red, green and blue subpixels are said to be considered "real" pixels, although this also limits many TVs with additional white subpixels, which can count up to four subpixels increased per pixel.

The lawsuit also states that Apple uses deceptive marketing images, such as the iPhone XS and XS Max with wallpapers that surround their notches with black, so that they merge together. When referring to text such as "It's All Screen" and using deceptive backgrounds, the suit is also deliberately ignored. The other pictures on the sales page make the score clearly visible.

Taking into account the discussions about the score since its revelation, let alone its presence in the store where it was bought by the plaintiffs, it is virtually impossible that they do not know their existence.

At one point, Apple is accused of labeling the screen size of the iPhone X (5.8 inches) as misleading. According to the archival, the screen is actually "only about 5.6875 inches" and presents a problem with the 5.8 inch measurement "which pretends that the screen does not have rounded corners".

Shortly after this statement, the lawsuit claims a picture proves that "the phones themselves display their wrong diagonal screen sizes". The iPhone comparison page of the Apple website will be displayed on the iPhone X screen. In addition to the screen size, the photo also shows an asterisk indicating that there are more details available on the page explaining how the measurement takes the corners into account.

The lawsuit seeks a preliminary injunction against the criminal justice practices and the claims paid to all parties to the class action lawsuit.

It is unlikely that the complaint will come to court, as Apple will likely try to throw it or reach a settlement. The case, however, exacerbates the company's legal problems as it is a Chinese iPhone ban won by Qualcomm, and minor litigation For example, a complaint about FaceTime and automatically expiring voice messages.

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