An issue with the B / R Live UI – the Turner Sports facility that spawned the $ 9 million profit event – began before Phil Mickelson and Tiger Woods dropped out. As a result, "The Match" was made available to anyone who could stream the event that Mickelson had won in 22 holes.
"Comcast will proactively issue a $ 19.99 balance to every Xfinity TV customer who has purchased the pay-per-view event" The Match, "according to the statement. "We hope Turner and Bleacher Report will do the same if the event happened They were provided free on the website of the Bleacher Report."
On Saturday, Charter Spectrum and Cox Communications said in statements to USA TODAY Sports, that they would do the same thing: AT & T, which operates DirecTV, has not responded to multiple commentary-seeking messages.
"We're proactively awarding credits to everyone who has paid for The Match through Cox," said Cox Communications In his statement, "Because Turner streamed the event for free to a broader audience due to technical issues at the last minute, we're glad it's right for those who have already paid."
B / R Live in a Statement at USA TODAY Sports, "technical issues" related to access.  ROGERS COLUMN :: The match played a role, even though Tige r, Phil was not at his best
MORE: The Match: Phil Mickelson Defeated Tiger Woods After 22 Holes for $ 9 Million Prize
MORE: The Match: Hole by Hole  The explanation read: "We had some technical issues with B / R Live that allowed us to access & # 39; The Match & # 39; temporarily impaired. We have taken several steps to resolve the issue, with our primary concern being the provision of content to those who have purchased the PPV event. "
Turner Sports, the parent company of B / R Live, has not said if it plans To those who have bought" The Match "on the B / R live apps on different streaming platforms such as Apple TV, Google Chromecast and Roku and the B / R Live website.
Nicholas Masafumi Watanabe, a professor of sports and entertainment management at the University of South Carolina, told USA TODAY Sports that The Match needed about 700,000 purchases to break even. This number was probably hit due to technical issues.
"I think these media companies need to recognize that there is a risk at PPV events," Watanabe said. "If insufficient infrastructure and bandwidth investment is required to stream these events, there is a possibility that consumers may buy less PPV in the future."
Turner Sports is a new entry into the pay-per-view game, although other prominent players in this segment had similar problems.
The UFC and its streaming partner, which NeuLion has since bought, have been looking for fans who have not met the $ 100 Floyd Mayweather Jr. Vs. Conor bought a class action lawsuit McGregor boxing match could not see the fight. This lawsuit was resolved earlier this year, allowing signatories to receive a full refund to participate in the class action lawsuit.
DAZN, a streaming service run by former ESPN President John Skipper, had problems streaming NFL games in Canada and professional football in Japan, Watanabe said. It was launched in boxing at the beginning of the year in the United States to meet the challenge of Showtime PPV and HBO PPV and has secured many international streaming rights.