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CVS changes the music on hold after the Massachusetts doctor asks the company to change it



A Massachusetts physician, after begging CVS, gets his wish to change the jingle after he can no longer hear the music.

Dr. Steven Schlozman, a child psychiatrist at the Massachusetts General Hospital, wrote a fun letter to WBUR-FM last year explaining his hatred for the jingle.

"Dear CVS, please change your stopping music," he wrote. "Please, do the right thing."

Schlozman reiterated that he understood why he should be on hold, that the jingle had persecuted him "day and night."

"I can hear it in my sleep sometimes I wake up in the middle of the night and hum that tune, it haunts me day and night, it's not healthy, I know, I'm a doctor, "he wrote.

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Music.

The letter sparked a nationwide debate, some praised the music and others shared Schlozman's feelings.The Wall Street Journal called the melody "one of the most polarizing pieces of music in America".

Well, Schlozman can now celebrate after a CVS spokeswoman told the Boston Globe Friday that the pharmacy chain is in the process of updating their voice ̵

1; answering phone system, including the Wartemus ik.

"We expect this work to be completed later in 2019," she said. "There have been plans to improve the phone system, and the music is just one element of it."

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It is clear that the company is replacing the tune or improving the sound quality.

Regarding Schlozman, he says it's great that CVS makes the change.

"CVS says it has nothing to do with the letter I wrote I can not borrow with a clear conscience," Schlozman told the Boston Globe. "But I feel great. It is great. I was tired of this music because I'm sure there were many other people.

The Associated Press contributed to this report.


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