قالب وردپرس درنا توس
Home / Business / Delta cites the latest report on airline quality assessment; Spirit Airlines no longer in last place

Delta cites the latest report on airline quality assessment; Spirit Airlines no longer in last place



Delta flies high following the release of its 29th Airline Quality Rating (AQR) results.

The ranking was set by researchers from Embry-Riddle Aeronautical University and Wichita State University, which form the AQR itself, are published as part of an annual report on the country's largest airlines.

The report focuses mainly on punctuality, baggage drop-outs, the number of passengers who have involuntarily boarded, and consumer satisfaction.

EASYJET FLIGHT FILMED HONKING HORN AT RUNWAY INTRUDER

This year, the AQR has given top spot to Delta Air Lines punctual percentages and a decrease in the number of boarding passengers denied and complaints by passengers in the course of the year 201

8.

AQR noted that six of the nine airlines surveyed had improved their ratings (De lta, Hawaiian, JetBlue, Southwest, Spirit and United (in particular) compared to 2017, while three (Alaska, American and Frontier Frontier was also in last place, a place that Spirit Airlines previously had in its last report.

The report finds that the Results from Frontier have worsened in three of the four areas examined since 2017, apart from the rate of false luggage that had the case

As noted by USA Today, the ranking of Alaska Airlines probably declined due to a merger with Virgin America in April 2018. (Virgin America was not included in this year's AQR, although the report mentioned Virgin's results before April 2018 was combined with Alaska to determine Alaska's overall rating for 2018.)

According to the AQR, the results for 2018 are the industry's best in the history of the rankings, as less baggage was transported in 2018 (2.43%) Luggage per 10,000) passengers compared to 2.46 in 2017) and refused boarding (from 0.341 passengers per 10,000 passengers to only 0.14). Complaints also fell from 1.35 to 100,0000 passengers to 1.04.

CLICK HERE TO OBTAIN THE FOX NEWS APP

The latest rankings of the AQR. The full report can be found on the official website of Embry-Riddle.

  1. Airline Airlines
  2. Airline Airlines
  3. Airline Airlines
  4. Airline Airlines
  5. Airline Airlines
  6. Airline Airlines
  7. Airline Airlines
  8. Airline Airlines
  9. Airline Airlines
  10. Airline Airlines
  11. Airlines


Source link