UPDATED with the Disney Declaration: Disney is working "fast" to solve the current user issues regarding Disney +.
This is the case after Disney + had some technical issues in the early hours of the launch. Consumer demand for Disney + has exceeded our high expectations. We appreciate this incredible response and are working to quickly resolve the current user problem. We appreciate your patience, "said a spokeswoman for Disney.
The streaming service went live at midnight PT with a selection of movie and TV titles from Marvel, Pixar, Star Wars, National Geographic, and Disney's own stable. However, many customers found that they were "unable to connect to the service" and inevitably accessed social media to voice their grievances.
Failure Website Down Detector found that over 7,000 service issues had occurred. in case of problems and 64% of people struggling with streaming.
The problems, however, are likely to be resolved quickly and are inevitable given the demand for the service, which includes thousands of hours of television series, including originals such as the first star, Wars-Live Action Series The Mandalorian.
Kevin Mayer, director of Disney's Direct-to-Consumer and International Department, predicted last week at a media preview in New York that there were likely to be some technical issues. "There are always technical issues and you can always improve the technical performance of such a service."
Disney + is currently available in the US, Canada and the Netherlands. It will be launched on 1