Etihad Airways, a United Arab Emirates-based airline, is experiencing significant cost reductions after years of fierce financial struggles and failed investments. Now Etihad is the next step many airlines have taken to reduce overheads and maintenance costs. For narrow-body aircraft, Etihad will remove the backrest screen in his economy cabin.
Etihad's new in-flight entertainment system
Etihad does not completely withdraw its in-flight entertainment system from A320 family aircraft. Instead, Etihad will offer wireless entertainment. This new system is accessible via the Etihad wireless internet connection. According to Etihad, nearly 300 hours of streaming entertainment will be available for this system. However, if you have the choice, Etihad offers a wider choice via the E-BOX STREAM app. Customers must download this app on their device before departure. However, once they are on board and connected, passengers can access a wider range of movies and TV show options.
On which aircraft are the backrest screens lost?
If you're worried about whether Etihad will equip your Sydney long-haul destinations with backrests, such as Sydney or Los Angeles, you can trigger a sigh of relief. Etihad has stated that all her wide-bodied aircraft will retain the backrest screens. Only the narrow A320 and A321 aircraft in the Etihad fleet will operate in economy cabins without seat back screens.
Maintaining backrest shielding in widebody aircraft reflects the practice of other full-service carriers. If you spend 8 to 14 hours on the plane, it is nice to have some entertainment while eating or lying down.
Flying on some of Etihad's shortest routes operated by A320 Family aircraft, you can expect these planes to lose entertainment on board. Etihad introduces a new cabin experience with its A320 family aircraft. This includes a new headquarters of the British company Acro. This extra-spacial design seat sounds great on paper, but in reality, Etihad seems more like a way to cut costs and increase profits.
What do I do with my device?
On a Virgin Australia flight I remember I had difficulty finding a place to place the tablet I had been given to continue my movie while eating. Etihad and Acro seem to realize the potential frustration for the passengers and have introduced a slight correction.
Etihad's new slim body seat is expected to have easy access to the USB charging system as well as a phone and tablet holder. It's nice to see how Etihad thinks ahead and focuses on improving the passenger experience. However, not all tablets and phones are the same. It will be interesting to see how the new Etihad seat tablet holder will adapt to different sized phones and tablets.
Is that really good for the passengers?
Most passengers will likely find these changes affecting the overall flight experience with Etihad. I would agree with these passengers. Regardless of the cabin class, I prefer to prefer backrest screens for entertainment. This saves space and time for connecting to the online portal. In addition, I have to take less to travel. Since some Etihad A320 Family aircraft fly for up to five hours, I would much prefer an alternative airline with a fantastic in-flight entertainment system.
Of course, Etihad tries to regard this as a positive change. Etihad says they install "modern and refreshed" cabins on their planes. While USB sockets and tablet holders in aircraft seats are relatively modern, there is a shortage of IFE on newer A320 family aircraft.
Do you rather fly with a backrest? Would you avoid Etihad's narrow-body aircraft if you remove the backrest screens? Let us know in the comments!