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Home / Business / Exclusive: After massive hack, Marriott pledges to pay for new passport if fraud has taken place

Exclusive: After massive hack, Marriott pledges to pay for new passport if fraud has taken place



Marriott International

                            
                            
                                  
      
      
      
      
      
      
      
      
      
                            
                                     MAR, + 3.91

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customers are given free identity theft monitoring software to keep an eye on. But on Monday evening, Marriott said it would go even further to help customers hit by the massive hack.

"As it relates to passports and potential fraud, we are setting up a process to work with our guests experienced as a result of their passports being involved in this incident, "a spokesman told MarketWatch.

"On a Friday, it admittedly was a portion of those affected by the breach – 327 million people – may have had their passport numbers stolen. The hack started in 2014, but it went undetected until last September, and the reservation database for its Starwood properties.

The hotel chain appears to have listened to mounting a call for more action on behalf of consumers. Jacob Serpa, a product marketing manager from Bitglass security firm, said that it needed to provide trust to its customers.

"The enterprise has a responsibility to defend the personal information of those serving it," he said. "When organizations fail to protect data, it is the person whose well-being is finally damaged.

Senator Chuck Schumer, a Democrat from New York, and other lawmakers had called for the company to pay $ 110 for passport replacements.

"Right now, the clock is ticking off, and one way to do this is to request a new passport and make it harder for thieves to paint that full identity picture," Schumer said.

Security experts say the breaches of passports could create a large security crisis, allowing malicious actors to create false passports to enter the country. Hackers could open financial accounts using the data taken from passports, said Francis Dinha chief executive officer of security platform OpenVPN.

"Be sure to change your passwords, set up two-factor authentication and keep a close eye on all your financial records." "Dinha said.

Security experts say given the size of the Marriott hack and other breaches in recent years, most consumers should consider freezing their credit as a safety precaution, even if they do not believe. Following a September 2018 change, freezing credit is now free through all three major credit bureaus including Equifax

                            
                            
                                  
      
      
      
      
      
      
      
      
      
                            
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Experian

                            
                            
                                  
      
      
      
      
      
      
      
      
      
                            
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and TransUnion

                            
                            
                                  
      
      
      
      
      
      
      
      
      
                            
                                     TRU, + 2.40%

The Marriott incident claims the need for more secure identification than passports and social security numbers, according to David Ginsburg, vice president of marketing at Cavirin, a Santa Clara, Calif.-based provider of cybersecurity risk posture and compliance.

"Rather than a knee-jerk reaction, we need to finally address the fact that all personal data is at risk and will be used by hackers to build complete profiles of individuals.

The Trump administration has flooded the idea of ​​replacing the Social Security number, which was introduced in 1936, with a more secure identifier. Rob Joyce, cybersecurity coordinator, said in 2017 the social security number "has outlived its usefulness."

In the meantime, anyone affected by the hack should change their passport numbers as soon as possible, Mark Weiner from security firm Balbix said.

"With your passport number, name, and date of birth, anyone can apply for a new passport by reporting the existing one stolen, using it as a proof of identity to open a new bank account or access an existing one," he said.

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