By Vijay Narayan
Fiji's national airline, Fiji Airways, was awarded the coveted 4-star rating by Skytrax at the Skytrax World Airline Awards in Paris in 2019. This prestigious category.
Fiji Airways joins airlines such as Emirates, British Airways, Etihad, Air New Zealand and Qantas as a 4-star airline.
Fiji Airways said at the same Skytrax World Airline Awards in Paris, Fiji Airways moved from 4th to 1st place to take on "Best Airline Staff in Australia Pacific", reflecting the airline's continued commitment to first-class service and service Customer experience signals.
Fiji Airways beats Qantas, Air New Zealand and Virgin Australia win the highest award in this category.
The Skytrax World Airline Awards are one of the most sought after airline quality awards. Skytrax measures the opinions of travelers and performs quality assessments on a number of key categories and principles for airlines around the world.
Skytrax ratings are a global standard for airlines. A 4-star rating is a sign of the award, which recognizes excellence and expresses an airline's unwavering commitment to delivering high levels of product and service both on board and on the ground.
"Best Airline Staff in Australia Pacific" recognizes the combined airline to onboard and ground crew personnel service in the Australia Pacific region through passenger feedback and Skytrax rating.
Andre Viljoen, Managing Director and CEO of Fiji Airways, believes that the 4-star rating and award is a testament to the airline's hard work. The last four years and the excellent customer experience that Fiji Airways employees have provided in the air and on the ground.
He says it has been a four-year improvement trip to lift the airline into the status of a 4-star airline. After massive investment in customer experience, product improvement and UP's service culture and standards! Your service training program.
Fiji Airways announces that it has completed the first half of 2019 with the airline's 4-star rating and Best Airline Staff Award, following recent announcements of two new additions to its widebody fleet, the Airbus A350, XWB ,
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