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Former McDonald's manager tells the customer what happened in the fight



WLWT has received an exclusive video of a fight between a manager and a customer at McDonald's and shared the story's client page on Tuesday. Now the manager in question has shared with us her side of the story and described what happened last month. She said the fight took place around the time the shift had changed and tempers flared before the food and blender began to fly. Although no charges had been made, this case had affected all parties. Johnson said she spent the past month thinking about the worst day of her more than ten-year career at McDonald's. She worked at the Colerain Township site near the Ronald Reagan Highway, when she became part of the now-famous fight with over-the-counter foods. Kritany Price said she had been waiting for a fake food order to be repaired, and eventually bags of food to Johnson Pice suffered a broken cheekbone and a broken nose as Johnson slammed her blender and it bounced off her face. "Their appearance was very aggressive, very intense and almost demeaning," Price said. Johnson said she remembers the incident differently. "She started it, it would never have gone down if she'd never thrown things at me," Johnson said. She said it was shift change and she was in the back of the restaurant with the manager checking the money. Johnson said she asked the General Manager to deal with the situation so she could handle it. "She was like" Nashawnda, stop doing what you're doing, just go up and give her the refund. "So I'm like Karen, once I'm up there, it will They hear her go up there, just run off, get insulted, just angry and rude up there, she said she could hear curses as she approached the counter and talked to Price about sharing the food Nur Managers have the code to process refunds so that cashiers could only service new customers, which contributed to Price's more than 25-minute wait period, and Johnson said she had started to work on the refund, but then went to the general manager because the situation got worse and worse. "When I walked away from the cash register and went backwards, she was just starting to attack me from behind. She threw a chocolate milk and hit me on the head with it when I turned around. So I turn around. Here comes the apple juice. Slap my face. All the Happy Meals and the brown paper bags. She's just starting to go crazy, "Johnson said. So every action has a reaction. When I was attacked, I just picked up everything that was there and just threw it back. "She said she did not realize she threw a blender, Dan Griffin of WLWT News 5 asked Johnson if she regretted dropping things" Yes, I do because I miss my job. That's what I do, "Johnson said," when she looks for a new job, Price fixes more appointments with the doctor. "The result of the incident was painful for both women." I have never had such an incident. Never, because I've always managed to spread the situation to whatever it is. Your food is wrong, we cheated on it for money, or ̵

1; always, it never got that far, "Johnson said, and Johnson said she had a job interview for a new job on Thursday. Although no lawsuits were filed, Price & # 39; s lawyer said a civil suit against McDonald's was in the works. WLWT also approached McDonald's and asked for another updated statement to consider Johnson's side of the story. So far, we have not received any feedback ,

WLWT has captured an exclusive video of a McDonald's fight between a manager and a customer and shared the story's client page on Tuesday.

Now the affected manager has shared her side of the story with us, which describes what happened last month.

She said the fight happened just as the shift changed, and the minds flickered before the food and blender began to fly.

Although no charges have yet been filed, this case has left a mark on everyone involved.

"It's just rough since September 22," said Nashawnda Johnson.

Johnson said she spent the past month thinking about the worst day of her over 10-year career at McDonald's.

She worked at the Colerain Township site near the Ronald Reagan Highway, when she became part of the now-infamous no-fake food fight.

Britany Price said she had been waiting for a fake food order to be repaired and eventually dropped bags of soda at Johnson.

Price suffered from a broken cheekbone and a broken nose when Johnson threw a blender on her and it ricocheted off her face.

"Your appearance was very aggressive first, very intense and almost demeaning." Price said.

Johnson said she remembers the incident differently.

"She's the one who started it, it would never have gone down if she'd never thrown things at me," Johnson said.

She said it was shift change and she was sitting in the back of the restaurant, and the manager checked the money.

] Johnson said she had asked the General Manager to handle the situation so she could handle it.

"She was like" Nashawnda, stop doing what you're doing, just go up and give her the refund. "So I'm like 'Karen' as soon as I'm up there 'It's gonna explode, you'll hear her up there, just go out, escape, just be angry and really rude up there,' Johnson said.

She said she could hear curses as she approached the counter and talked to Price about the exchange of food.

She also said that only managers have the code for processing refunds, so cashiers could only service new customers, adding to Price's more than 25-minute wait.

Johnson said she had started working on the refund "When I walked away from the cash register and went backwards, she was just starting to attack me from behind, she threw a chocolate milk and hit me on the head when So I turn around, so I turn around, here's the apple juice, hit me in the face, all the Happy Meals and the brown paper bags She's just starting to go crazy, "Johnson said" So every action has a reaction. So while I'm being attacked, I've just picked up everything that was right there and just thrown it back. "

She said she did not realize she threw a blender.

Dan Griffin of WLWT News 5 asked Johnson if she regretted throwing things.

"Yes, I do because I miss my job, that's what I do," Johnson said.

When she's looking for a new job, Price commits more medical appointments.

The result of the incident was painful for both women.

"I've never had an incident like this, never, because I've always managed to spread the situation to whatever it is, your food is wrong, we cheated on it for money or, always, it is Never gotten this far, "said Johnson.

Johnson said she had an interview on Thursday for a new job.

While she is not a criminals Price & # 39; s lawyer said it was a civil case against McDonald's pending.

WLWT also approached McDonald's and asked for another updated statement to consider Johnson's side of the story. So far we have not heard anything about it.


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