Amazon has managed to make Alexa a brand that digital language assistants think of, but according to a new study, Google Assistant is the smartest.
Digital Marketing Agency Stone Temple interviewed the best AI assistants by asking about 5,000 questions to them to see which would provide the most information. Google Assistant won Alexa, Microsoft's Cortana and Apple's Siri.
All personal assistants were asked the same questions and judged how many questions they tried to answer and how many did them right. Each of the disembodied voices reached 80 percent or more of the answers they provided, with the Google Assistant setting the bar in both categories ̵
The study also showed that all of these assistants become smarter over time. Alexa has significantly improved his game since last year's passing the ring, more than doubling the number of questions she wanted to answer. This trend is likely to continue, as these things are increasingly being learned by users who are attracting millions of questions every day.
However, if we are real, all these assistants are still shitty somehow. While most of them come up with the questions that they are trying to answer, most of them do not even make a good deal of the queries that are thrown at them. Only Google Assistant has tried to answer more than 75 percent of the questions. Cortana took up almost two out of three, Alexa answered just over half of the questions and Siri could only make an effort to answer about 40 percent. That's pretty bad!
Most people who interact with virtual assistants seem to recognize these shortcomings quickly. According to a report by Alpine.AI, language assistants have a pretty horrible verb rate. Only three percent of users continue to use the services regularly two weeks after their first interaction.
The fact that users are not held back is partly due to the fact that these assistants go blank on a large number of questions and inquiries, and in some cases are not as comfortable or time-saving as most applications.
It was not until recently that Alexa was able to handle more than one command at a time, which meant you had to give the wizard a request, wait for an answer, or confirm that it was complete, then wake it up and request something else. Now you can jam some requests in the same sentence. But if Alexa mimics a part, you could undo the command and try it again in its entirety. Having a machine that does things for you is novel, but does not make tasks much easier.
It can be weird to interact with speech aids. Creative strategies have reported that a vast majority of people are afraid to communicate with virtual assistants when other people are present. Only six percent are willing to talk to them in public. There are also barriers in the private sector. If you talk to a smart speaker with an accent, you're lucky he understands you. Support for languages outside of English may be missing.
Virtual assistants are not without their advantages. For people with visual impairments or motor impairments, language assistants can make life easier. AbilityNet suggests that the services may also have benefits or people with learning difficulties or dyslexia. (The same does not apply to individuals who suffer from voice disorders that digital assistants perceive as unresponsive and therefore are not exclusive.)
Alexa, Google Assistant, Siri and Cortana will likely all continue to be incrementally better at the time. Maybe one day they will actually prove that they are realizing the potential they promised. Until then, they are scary and constantly listening to new services that you use to collect data. But at least you can find out what the weather will be like without looking at your phone!
[CNET, Stone Temple]