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Hacked Fortnite players say Epic's answer is too slow



A stream of hackers has broken into [Fortune] [Fortuna] player accounts and stolen hundreds of dollars at once. After weeks of trying to brief Epic Games on the security threat, many of them say they are on dry land.

In recent months, hackers have discovered vulnerabilities in Epic Games Client. In interviews, these Fortnite hackers have said that Epic does not require any additional verifications before they are shopped into the customer. info has already been compromised in another data breach. Hackers enter accounts, buy upgrades for the [Fortune'sPack Fortnite and sell the free extra copies of Fortnite 's base game, Save the World . Right now, the hottest game is suffering from a major hacker epidemic that some players claim is Epic too slow to address.

On March 13, Epic locked up the account of a player named Robby after hackers tried to crack him too many times. Robby received an e-mail notification. He really wanted to talk about the security problem and unlock his account. He tried to contact Epic via two links in the email. After receiving no response, he tried to get to the Account Help page on the Epic website but could not log in because his account was suspended. "It's endless loops with no real help," he told me. "If your account was abducted and actually taken, the e-mail address will not work to prevent that from happening."

Ten other Fortnite interviewed players say they were hacked after their accounts, they have not heard a response from a human at Epic for over a week. Many just wanted to change their game information, have their accounts reactivated, or hear from a human what was going on. For 13 days, Epic did not hear about a theft of $ 300. On the other hand, it was 9 days, $ 250. One player, Steve, received over 3,000 notifications in 16 days that hackers were trying to break into his account (he has activated two factors). "I was unable to reach Epic after sending two multi-update support requests and tweeting them a few times," he said. "I'm just trying to terminate my account and cancel this email attack."

Epic says the hacking attacks have their highest priority, adding, "The friend codes in Save the World Founder's packs were the main reason that accounts were compromised." Since yesterday, the founders' packages are friend codes no longer available in the store. "Since December, Epic says they've made their support team seven times bigger. "We are working to double it again," the representative added.


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