- A Wisconsin couple said a hacker knocked on his smart home devices and fueled the heat, talking to them through a camera and playing vulgar music.
- In a statement explaining the incident, Google Nest was not violated and encouraged users to protect their accounts from potential hacks using a two-factor check.
- This is not the first time that hackers target smart home devices. A Northern California family reported in January that they had experienced "five minutes of sheer terror" after the hacker attack on their nest camera and warned about a rocket attack in North Korea.
- For more information, visit the Business Insider homepage.
A Wisconsin couple reported that a hacker had accessed and terrorized their smart home devices over a 24-hour period by heating their heat and talking to them through a camera.
Samantha Westmoreland told Fox 6 News that the episode started When she arrived home after work last week and found that her Google Nest Thermostat was set to 90 degrees.
"It's cold to me just talking about it," she told Fox.
Read More: Google claims to investigate a problem where the previous owner of a used Nest camera can spy on new users.
Westmoreland said she did not suspect a hacker until she and her husband heard a voice talking to them through a nest camera in their kitchen. The hacker played according to Fox report also vulgar music with the camera.
"My heart was racing," Westmoreland told Fox. "I felt so hurt at the time."
The couple said they believe their wireless Internet system has been compromised, allowing the hacker access to their smart home devices.
Google says Nest has not been injured
In a statement on the incident, Google said Nest was not injured.
"These reports are based on customers who use malicious passwords (which have been detected by violations on other websites). In all cases, two-factoring eliminates this type of security risk," the company said.
Nest users can migrate to a Google Account and gain access to additional tools and automated security measures such as suspicious activity detection, 2-step verification, and security auditing. Millions of users have signed up for two-factor verification.
Hackers Have Targeted Smart Home Devices
This is not the first time that users of smart home devices have reported hacks.
A Northern California family reported in January that they " five "have experienced moments of horror" after their nest camera was hacked and warned of a rocket attack in North Korea. A couple from Illinois later said that a hacker had talked to his baby and mocked it with a nest camera.
A couple in Houston, Texas, reported a similar experience over the past year and said a hacker had announced with his nest camera: "I'm going I'm in your baby's room."
Nest has had more since 201