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Halo developers show how much work goes into fixing a bug

Illustration for article with the title iHalo / iDevs shows how much work is invested in fixing an error

Screenshot:: Microsoft

Halo 2 anniversary edition was released on Steam on Tuesday and within a few hours the players found some bugs. In the event of a bug, missiles, grenades and other projectiles teleport through the map, killing teammates. Although the issue has not yet been resolved, 343 Industries has highlighted the 24 hours after the launch and its plans to resolve the issue.

Errors occur, and when they occur, players want them to be fixed as soon as possible. However, it can be difficult for a developer to track down, document, reproduce, and fix a bug. Halo 2 anniversary Developer 343 gave an interesting look behind the scenes of how their “war room” works and the various steps involved in trying to fix the teleportation error.

According to the timeline divided by 343 After launching the game on Tuesday at 8:00 p.m. PST, developers watched players begin installing and playing it in a virtual conference room. At around 10:34 p.m., the first clip of the teleporting projectile bug was displayed in multiplayer. They refer to this internally as “first contact”. Development team members checked streams and social media posts to see if others were affected.

By 11:00 p.m., the studio had found over 10 clips from players who had experienced the same error, and it became a major concern for the studio. They hadn’t noticed this bug during the beta testing phase of Halo 2 on the pc and weren’t sure what was going on. You tweeted that they knew about the problem and were working on a solution. Sometime after midnight, teams logged on to games on PC and console to fix the bug and successfully found a way to “repeat” the problem.

After 2:00 a.m., a detailed email was sent to Saber Interactive to help 343 work on the PC ports from gloriole. This big email contained several clips, steps to reproduce the bug, and what 343 believed. In the early morning, Saber started working on how to fix the problem. They found a possible solution and sent a new build of Halo 2 back to 343 for further testing.

According to 343, the teams are still working on the teleportation error and other issues the players have discovered. 343 wrote in her post“The reality is that no two problems are the same – some are quick and easy solutions, while others are far more complicated and complex, requiring longer testing and release management dependencies.”

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While mistakes are always frustrating, the 343 look at the troubleshooting process is a good reminder of all the hard work and time it takes to fix these problems.

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