HOPEWELL, Va. – On Easter Sunday, a boilde job was commissioned for about 9,000 customers in Hopewell and several sub divisions in Prince George County following a pipe burst at a Virginia American Water plant canceled Friday morning
The authorities, however, called on customers to continue to save water and "only use for essential purposes."
"We are grateful to our customers for their continued cooperation as we ask them to continue to conserve water and cut non-essential water usage for the next 24 to 48 hours as the system rebuilds to regular operating levels," Virginia American said Water President Barry Suits.
Officials said on Sunday that the water pressure on the system's water pump system is back to normal Using the power supply, officials were given no estimate of when the system would return to normal operation.
"We made progress in the water treatment plant overnight," Suit said in a meeting on Saturday morning. "Most of the residents wake up at their faucets … [but] we continue to press for conservation in the home of the water."
Suits, however, said, "We are not where we want to be"
"We are not 1
As a result, contractors are working in the factory and additional workers from sister plants in three neighboring states are coming to help their Hopewell counterparts.
Due to the water outage, Suits said a cooking message is likely to continue until Sunday for Hopewell residents as well as the New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mulberry Woods subdivisions in Prince George County.
A Code Red Emergency message alerted residents Friday morning that the city was under a mandatory water restriction after a pipe breach in the factory when workers were conducting a capital improvement project in which aging pipes were replaced.
Officials said a bypass pipe that had just been installed a few months ago broke. The incident released about half a million liters of water, officials said Friday.
"We are still investigating exactly what caused that," Suits said.
The pipe flooded the building and crews lost the power to operate pumps According to Senior Project Engineer Leslie Steves, the company produces treated water.
"It has some of the electrical equipment that distributes the energy in the plant that we own, wet and it could not be operated," says Suits
On Friday, Saturday and Sunday, the distribution of bottled water took place at Hopewell High School.
Customers were also able to bring their own tanks of clean water tankers to the Carter G. Woodson Middle School.
Officials said a boiling water recommendation is a standard precaution whenever there is a pressure loss in water pipes. Virginia American Water will provide information as to when the advisory will be canceled. Until further notice, affected customers should bring tap water to a boil for one minute and refrigerate, drink, drink baby food, ice cubes, vegetables and fruit, and brush their teeth before consumption.
- Bring tap water to a rolling boil for at least a minute; Allow to cool before use.
- Throw away uncooked food or drinks or ice cubes if prepared with tap water on the day of consultation (Friday, March 30).
- Keep boiled water in the fridge for drinking.  Rinse hand-rinsed dishes in dilute bleach (1 tablespoon household bleach per gallon of tap water) for one minute, or wash dishes in the dishwasher in the hot-wash and dry-cycle.
- Do not swallow water during treatment Showers or bathing
- Give your pets boiled water after cooling.
- Do not use home filter devices instead of boiling or bottled water; Most domestic water filters do not provide adequate protection against microorganisms.
- Use only boiled water to treat minor injuries.