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Home / Technology / If you own a first-generation Pixel phone, Google may owe you some of the collection money

If you own a first-generation Pixel phone, Google may owe you some of the collection money



A first-generation pixel device.
Photo: Eric Risberg (AP)

An already announced agreement in a class action lawsuit against Google over claims of defective microphones in first-generation pixel phones and non-compliance with warranty claims has been finalized and a claims processing website has been established. Those eligible for payouts can receive up to $ 500, but anyone who had a Pixel or Pixel XL during the billing period can receive up to $ 20.

Under terms of billing, first-generation pixel owners who live in the US and bought a device that was manufactured before January 4, 2017 (and did not buy pixel for turning around), and no Replacement device manufactured after 3 January 2017 or refurbished after 5 June 2017 will be eligible. However, as the recent debacle over the meager checks that many in the Equifax privacy policy resolution show shows, those claiming may receive less money than expected.

Google has earmarked around $ 7.25 million for the settlement, which will be further reduced by administrative and attorney fees, per the Verge. From there, anyone who owns a suitable Pixel or Pixel XL but whose device has no audio defects can technically receive up to $ 20, but this pool is limited to 25 percent of the Settlement Fund. As The Verge noted, this means that unregistered applicants will only receive the full $ 20 if they do less than 14,500 others (or less, depending on those fees).

According to The Verge, those who have paid insurance deductions to replace pixels in case of audio defects will be reimbursed; For this purpose, a cash pool has already been provided to ensure that all these applicants are reimbursed. Those who experienced the problem on more than one pixel device and documented their struggles receive $ 500. Finally, the billing conditions state that those who only have records of possession of a defective pixel will receive up to $ 350, "unless there is not enough money left to make those payments. In this case, the remainder of the fund will be distributed pro rata basis.

Proper documentation includes "e-mail, customer service chat logs, repair records, insurance claims, Return Merchandise Authorization (RMA), or other credible proof of failure," as stated on the billing web site. The deadline for filing claims or deregistering (in the extremely unlikely event that someone is in the mood to sue Google again) is October 7, 2019.

Today, Google has reached an agreement for the second time Compensation of people to achieve a pixel-related error. On Monday, Gizmodo announced that Google will work with customers who will receive the limited time $ 100 Google Store Google PixelAward promotional credits and apply them to pre-orders for the Founder Edition of the upcoming Stadia Streaming service Your credit cards were fully charged. Google informed Gizmodo that the Customer Service Department has been instructed to work with customers whose funds expired before July 1, 201, the amount of which was not used for Stadia pre-orders, and the validity of credits that expire after that date, through January To extend in 2020.

[The Verge]


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