And a Client Profile: "Some of our Hispanic professionals with smaller hands are perfect for them."
McFarland's comments, which were made during a recorded presentation of about half an hour in length, were transmitted throughout Lowe's conference rooms Country as part of a weekly gathering of managers to discuss the company's priorities, according to the staff who saw the presentation. As part of the meetings, they often watch videos moderated by McFarland.
Did he just say that? "Said a deputy manager in the Pacific Northwest, who watched the video on Monday afternoon with more than half a dozen managers and supervisors in his shop. He spoke on the condition of anonymity, because he feared reprisals.
"Immediately after it happened, everyone was like, Whoa, why would he say that? "He said.
Employees from across the country began to raise their concerns about the video in online forums. Another co-worker said the video episodes would normally be played throughout the week on the company's internal website, but it was removed. A clip of it was obtained from the Washington Post.
Lowe & # 39; s based in North Carolina and the country's second largest hardware chain apologized to McFarland after the Post had published its story on Tuesday.
"I'm sorry For a careless and ignorant remark I made yesterday during an associate mission, McFarland said," Our employees have told me how harmful and inappropriate my testimony is. This is a crucial moment for me. "" For his comment, saying that he would spend the coming days and weeks with Lowe's employees, clients and business leaders trying to "learn and grow from that moment".
Another Northeast worker watching the video with The management team called McFarlands video-recorded comments "unacceptable and demeaning".
"What annoys my team is the feeling that our leadership has looked the other way," said the staff member. "By not releasing the video as usual, they know it was wrong, but they have not addressed it to the staff, so I feel like they're trying to get it under the carpet."
Lowe & # 39; s, that has In more than 1
,700 US stores are currently dismissing thousands of workers, including janitors, maintenance staff and those who assemble grills and furniture. Many of these jobs would be outsourced to third parties. The company generated $ 71.3 billion in annual revenue and $ 2.3 billion in revenue last year.
McFarland, previously a senior executive at J.C. Penney and the Home Depot began working for Lowe in August. He received a compensation package worth $ 3.74 million last year.