Home / Business / Kroger cashiers no longer offer coin changes. Here’s why

Kroger cashiers no longer offer coin changes. Here’s why



Kroger branches no longer offer coin changes for most transactions. Signs are posted in most of the nearby stores to notify customers of the new change. Customers at all manned checkouts will no longer receive coins for cash payments. Instead, customers are asked to make precise changes. If no exact change can be specified, customers are asked to either – in support of Kroger’s Zero Hunger Zero Waste Initiative – make a summary or apply this change of coin to a customer’s customer card. If a customer chooses the latter option, it remains. The change automatically applies to the customer’s next purchase, confirms Kroger spokeswoman Erin Rolfes. Rolfes added that changes will continue to be made to the self-checkout stations in the Kroger branches. The reason for the missing change of coins? There is a shortage of coins in the Federal Reserve amid the coronavirus pandemic. “What happened is that with the partial shutdown of the economy, the flow of coins through the economy got it all ̵

1; somehow it stopped,” said Jerome Powell, Fed chairman, during a virtual hearing with the House Financial Services Committee at past month. That’s because the supply chain that coins normally flow through was interrupted during the pandemic, Powell said. Banks and companies have closed or changed their way of working. And so fewer coins reach the public. “The places where you give your coins, get credit in the shop, and get cash – you know, fold money – they didn’t work. Shops were closed,” he said. “So the whole system has somehow come to a standstill.”

Kroger stores no longer offer coin changes for most transactions.

Most stores in the area have signs to inform customers of the new change. Customers at all manned checkouts will no longer receive coins for cash payments.

Instead, customers are asked to make precise changes.

If no exact change can be specified, customers are asked to either prepare a summary – in support of Kroger’s Zero Hunger Zero Waste initiative – or to apply this change of coin to the customer card.

If a customer chooses the latter option, this remaining change automatically applies to the customer’s next purchase, confirms Kroger spokeswoman Erin Rolfes.

Rolfes added that changes will continue to be made to the self-checkout stations in the Kroger branches.

The reason for the missing change of coins? There is a shortage of coins in the Federal Reserve amid the coronavirus pandemic.

“What happened is that with the partial shutdown of the economy, the flow of coins through the economy got it all – somehow it stopped,” said Jerome Powell, Fed chairman, during a virtual hearing with the House Financial Services Committee at past month.

That’s because the supply chain that coins normally flow through was interrupted during the pandemic, Powell said.

Banks and companies have closed or changed their way of working. And so fewer coins reach the public.

“The places where you give your coins, get credit in the shop, and get cash – you know, fold money – didn’t work. The shops were closed,” he said. “So the whole system has somehow come to a standstill.”


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