Many people declared a boycott at the weekend against Ryanair, a Dublin-based budget airline, after the video of an apparently racial confrontation over a recent flight surfaced on the Internet.
David Lawrence, a UK resident, told HuffPost He shot the video on October 18 in front of a Ryanair flight FR9015, an afternoon flight, from Barcelona to Stansted Airport in London.
The video shows a white man screaming because he does not want to sit next to an older black woman. Another woman, who appears to be the daughter of the older woman, scolded the man for shouting at the woman and asked him to "give her a chance!"
A male flight attendant tried to defuse the situation and asked the woman if she wanted to sit down where she was initially rejected.
When the confrontation continued, the man called his fellow seatmate an "ugly black bastard" and shouted, "Do not talk to me in a foreign language, you stupid ugly cow!" 1
The woman finally asked if she could go to her daughter.
Lawrence posted the video an hour later on his Facebook page's Confrontation. It has since been seen 1 million times.
Ryanair did not return the request from HuffPost for comment.
Many people have criticized the flight crew for not kicking the man off the flight and allowing the woman to move places instead of him
Several members of the British Parliament and Scottish Parliament have urged Ryanair to ban the man because of his verbal report abusive behavior to the police.
"He should have been removed from the plane and handed over to the police", MP Karl Turner tweeted. "We assume that the plane was in the UK, and if so, he committed crimes."
Ryanair, based in Ireland, has no official answer given to the video.
Lawrence told HuffPost that neither the pilot nor the flight attendants had asked the man to change seats or leave the flight after the incident.
"I spoke to the pilot at the end of the flight," Lawrence said. "He suggested that we file a formal complaint with Ryanair."
The low-cost airline company has earned a reputation for being a company that offers the least amount of service and charges customers more for basic services, including printing their boarding passes and groups
Ryanair's Chief Marketing Officer Kenny Jacobs once claimed At a travel industry conference, the company was "the fastest growing airline and we cheap, mean bastards," Quartz said.