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Massive failure hits Comcast; Company is working on the restoration of servi – NBC12 – WWBT



(RNN) – Comcast Has Big Problems with Power Supply Across the Country

On Twitter, the television, internet and telephone service provider said that two unrelated fibers were cut to its "backbone network providers" and that the outage failed effects on private and business customers alike; The company said around 5:30 pm. ET that its engineers were working to restore service to all customers.

The outage began at 1 pm. ET on Friday. Many on Twitter started calling the company because they could not get through on customer service.

Some on Twitter are asking for a credit for their account. Others are calling on Comcast to disconnect and reconnect for 30 seconds, a common solution in the event that the Internet service goes out at home.

Comcast headquarters is in Philadelphia , The company is the largest cable service provider in the United States.

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