Microsoft has announced that it will be retired in 2021.
While this is far from surprising, this is the first time a date has been mentioned so users can prepare to transition away. With the retirement date set at July 31
Microsoft assures users of Skype for Business online want change. But come July 31, 2021, the service will no longer be available. Microsoft says that "starting September 1, 2019, we want to meet all new office 365 customers directly to teams for chat, meetings, and calling."
In a post on The Microsoft Teams:
In 2017, Microsoft launched Microsoft Teams as "the hub for teamwork" at Microsoft 365. Teams combines chat, video, calling, and document collaboration into a single, integrated app-and-enable entirely new way of working. Over the last two years, we've been working with customers to refine teams, and now we're at the point that we can confidently recommend it as an upgrade to all Skype for Business Online customers. Customers who have already made the move will have their say in our organization. Using teams, companies across the world are becoming more agile, shortening cycle times, improving the efficiency of key workflows, and cutting out unnecessary overhead. Team is not just upgraded to Skype for Business Online, so it's a powerful tool that opens the door to an entirely new way of doing business.
So Microsoft shares details of feature requests. These include:
- Dynamic 911 . A feature of Microsoft Team Phone System, Dynamic E911 automatically uses the caller's current location to route to a Public Safety Answering Point (PSAP) call center operated by the local government. Dynamic E911 will be delivered in teams for the United States by the end of this calendar year.
- Shorter Retention Periods . New retention period options will allow customers to limit the length of their stay and stay in one of the teams. Shorter Retention Periods will be available in teams by the end of this calendar year.
- Teams and Skype Consumer Interop . Interop between Teams and Skype Consumer wants to allow users on the two services to communicate using both chat and calling. Teams and Skype Consumer Interop will be available in teams in the first quarter of calendar year 2020.
- Contact Center Integration and Compliance Recording . At Inspire earlier this month we announced Team Partnerships with Five9, Genesys, and NICE to enable Contact Center Solutions – and with ASC, NICE, and Verint to provide Compliance Recording. We also work with other Skype for Business.