Microsoft's recent firmware updates for the Surface Book 2 seem to have resolved a major issue that has prevented some users from upgrading to the latest version of Windows 10 over the last few months.
The issues started after the release of the Microsoft update in May 2019. Some users said their high-end Surface Book 2 configurations no longer recognized their dedicated Nvidia graphics card in Device Manager. This was a big problem when you wanted to play games or run another GPU-intensive application based on Nvidia hardware. Since then, affected users have been unable to upgrade their systems to the latest Windows 1
If you are one of the people whose computer was affected, you should download the following three firmware updates from Microsoft. Thurrott last Friday suggested for the first time that this should be the solution we were waiting for, and now The Verge can confirm that these updates fix the long-term issues.
When upgrading your device, keep in mind the following:
- Surface – System – 188.8.131.52 Firmware Update for Surface Base 2 – Firmware, 184.108.40.206 Improves Battery Stability
- Surface – Firmware – 182.1004 .139.0 Surface System Aggregator Firmware, 182.1004.139.0 fixes an issue where the CPU is throttled down to .4 GHz and improves battery stability.
- Surface Firmware – 389.2837.768.0 Surface UEFI firmware, 389.2837.768.0 fixes a problem where the display adapter disappears from Device Manager.
Once these updates are complete, you can upgrade your Surface Book 2 to the latest version of Windows 10 in the coming weeks.