PETALING JAYA : The Department of Health has reminded the public not to vigorously deal with its staff after a viral video of a man abusing a nurse and requesting treatment at Langkawi Hospital.
Health Director Datuk, dr. Noor Hisham Abdullah, said yesterday that the recent video just hinted that the hospital staff was in a harsh condition in fulfilling their duties.
He said that the recent incident had been believed after the man, accompanied by his pregnant wife, had been dissatisfied after an obstetrician, despite a long wait, had failed to take care of her.
Noor Hisham, however, said the specialist was unavailable at that particular time because there was an emergency that needed treatment.
"The doctor was sweating in the operating room to save the life of a bleeding patient," he said in a statement. 1
He said this had been purposely designed to humiliate hospital staff and question the reputation of the hospital.
He added that such a confrontation would put both mental and psychological pressure on employees.
"The nurse, who was very professional in entertaining the party, was praised for speaking out loud," he said.
In the seven-minute video, the man was repeatedly called to the nurse unable to meet the doctor immediately.
Despite the harsh treatment, the nurse did not seem to lose his calm and told the man that the doctor was unavailable because of an emergency.
At one point the man was heard to blame a specific political party as the reason for the shortage of available doctors in the hospital.
The man had also told the nurse that he would make a police report on the condition at Langkawi Hospital and stated that "action is being taken".
The video, which was available to the account of Facebook user & # 39; Muhammad Izat Marican & # 39 ;, had received more than 250,000 views and more than 2,000 shares.