Earlier this week, a series of reports pointed to an exchange program for Nintendo Switch owners looking to upgrade from the original model. According to these reports, Nintendo would offer a free upgrade for those who bought their switch after July 17, when the new model with improved battery life was announced. Today, however, the company says that these reports are not true. In a statement to The Verge a Nintendo spokesperson said:
We do not have a Nintendo Switch Exchange Program. We want players to always enjoy their Nintendo Switch systems, and if ever prevented, we encourage you to visit http://support.nintendo.com for support, or to contact our support team ,
While the new model and the original look identical, there is one big difference: battery life. The new model has a battery life of 4.5 to 9 hours (from 2.5 to 6.5 hours). Otherwise, the two devices look the same. If you want to handle the new switch, be sure to follow these instructions.
Of course, another new model of the Switch is in the works, one with a much more drastic redesign. On September 20, the company launches the Nintendo Switch Lite, a smaller and cheaper tablet designed exclusively for portable gaming.