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Our complicated relationship with moving apps



But from time to time we are surprised by a shocking headline, how fast it has become so normal to jump into the car of a stranger.

The proportion of Americans using Ride-Sharing services has more than doubled in the last three years. According to a 2018 Pew Research Center survey, 36% of adults said they had used a service like Uber or Lyft, compared to 15% by the end of 2015.

"The technology there clearly has something" As a mediator, which has created this trust between drivers and drivers, "said Saba Waheed, research director at the UCLA Labor Center, whose expertise includes the sharing economy workers and businesses like Uber and Lyft.

But this trust brought a price, she says.

The increase in travel services has worked with reports of violent driver-to-passenger crime and disclosure of business practices.

In response, companies such as Uber and Lyft have pledged to prioritize security and work with government partners, to improve driver and driver conditions.

Meanwhile, research shows Point out that bad publicity and safety concerns do not deter drivers from using the driver's platforms.

Why is that?

Why We Stay

Uber and Lyft belong to a class of start-ups that announce today's ubiquitous on-demand economy that allows us to order groceries, toiletries and groceries other modern amenities from our smartphones.

Businesses gained notoriety when transportation experts saw a phase of "unprecedented" change in travel behavior. A changing economy collided with new modes of transport, including shared cars and bicycles, and caused Americans to rethink their transportation options, said Farzad Alemi, a postdoctoral fellow at the UC Davis Institute of Transportation Studies.

Alemi used data from a survey of 2,400 California residents, including millennials and members of the previous generation X, to investigate factors that influence the hailing. His research found the highest acceptance rates among the millennials with college degrees who lived alone in urban areas, motivated by ease and comfort.
  On-demand companies have rewired our lives. Now they have to survive Wall Street.

They did not necessarily give up their cars, he said, but they used them less or in combination with other modes of transport. For those who live in urban areas, driving with hail is cheaper than owning a car, especially if parking is included in their costs.

The 2018 Pew Survey came to similar conclusions with those who are young, wealthy and educated, who account for the largest proportion of users. And although the proportion of Americans using apps to appeal has grown dramatically, few adults use them regularly, according to Pew's survey.

About 4% of adults said they used the apps weekly, including 2% who said they used them every day or almost every day. That's about the same as in 2015, when 3% of Americans reported being weekly drivers.

In 2018, most adults said they use travel services less than once a month.

In 2015, Pew questioned people about their views on driving services. To their answers:

86% said that they saved users time and stress.

68% said they were less expensive than a taxi.

said 60% they were more reliable than taxis or public transport.

Ride hail is not just for young people. An analysis of data from the National Budget Travel Survey 2017 found that highly-skilled, wealthy seniors in urban areas are among those who are more likely to use adoptive services.

Often these adults have to give up their licenses, especially if they have a disease, said Suman Kumar Mitra, project scientist assistant, also at the UC Davis Institute of Transportation Studies.

Ride hail offers them alternatives to public transportation and the need to rely on others when traveling, he said. Often they use these services to end what experts call the first and last mile problem when they reach or reach a bus stop or train station.

Security is also a problem for this population, he said. He suspects, however, that the benefits of the services outweigh the security issues.

"It gives them the freedom to go anytime, anywhere," he said.

How the Relationship Might Be Better [19459007

Other experts agree that for many users the utility of the service outweighs the moral or ethical context that causes them. Now cities and states are trying to close some of the loopholes that gave the platforms a competitive edge over traditional taxi companies.

To improve security, the platforms state that they are working to improve background controls and visualize signage. People are not rushing into the wrong cars.

The platforms share the responsibility of the regulators themselves, but consumers must also play a role as the sharing economy grows, said Arun Sundararajan, economics professor at New York University's Stern School of Business.

It is important for consumers to know that they do not buy a product directly from a brand – they buy a product from another person, which is packaged in a kind of "micro-franchising" of the brand, he said. There is a learning curve to becoming a tech savvy consumer, he said, offering the following tips:

Check not only the rating but also the ratings of the drivers

Number plates match

Call the driver to know that someone knows where you are

. "My mom told me not to let strangers' car and we're at a point where we have a layer of digital trust that revolves around this activity," he said. "We still need to take some basic steps."


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