- Uber Black passengers can now request that their driver does not speak with them prior to collection.
- The hail protection service announced these and other features, including luggage assistance and extended waiting times, on Wednesday.
- The company partnered with Martha Stewart, who destroyed her Uber experience in a withered Instagram post in 2018 to upgrade and promote their premium service.
Uber introduced a number of new features Wednesday, including the option to silence your driver. When you are ready to spend on a premium ride.
The new benefits, which include luggage support and temperature control, are only available to SUV Uber Black and Uber Black passengers. Uber Black guarantees high-profile black cars, high-profile professional drivers and can cost three times a standard ride.
"Silent mode," as the hail giant in collaboration with home introduced Martha Stewart, the styling guru, allows customers to urge their driver not to engage them in conversation.
"If you need to reply to e-mail or feel like taking a nap, you can make your trip quieter with a tap, and if you're in the mood to chat, that's an option too," Uber said new function.
Drivers preparing for a luxurious ride will also be paid An extended pick-up time in case of "unexpected delays," the company said on Wednesday.
Uber said efforts to improve service were based on feedback from drivers who said they shared their preferences with drivers before a trip began. The drivers also stated that they wanted to understand the drivers' preferences in order to provide optimal customer service.
"You've heard of house music, but my style is more housekeeping music, and when I go to a show, I choose a @about black trip, so I can request an extra hand with my bags," she said in the ad.
"We worked closely with her based on her experience with premium service," said a Uber spokesman for CBS MoneyWatch.
Uber could use a small premium press. The company made its highly acclaimed IPO last week, with stocks down more than 7% on the first trading day