A citizen of Bydgoszcz bought meat in the "Twój Market" store in Fordon, Bydgoszcz, which was by no means to be sold. However, as it turned out later, this was not his only problem, but also the problem of communicating the fact to the competent institution. When the customer came to "Pomorska", we took the matter into our own hands. A visit was made in the shop. Producer Zakłady Mięsne Olewnik from Sierpc apologizes.
Mr. Wiesław bought meat in the "Your Market" store in Fordon in Bydgoszcz and found exactly what you see in the picture. Meat does not smell, it's none of her business. I was sent to a vet. The veterinary medicine in turn led me back to the sanitary department. Then I thought for a moment about the industrial inspection but did not know where to go and did not report it at all, and contacted "Pomeranian". I returned the meat to the store, filed a complaint and received a refund in cash. I asked the saleswoman what it could be so disgusting in the flesh and she said that "maybe an abscess or cancer." Incredible!
We went this way and …
An ordinary customer may have trouble finding a similar article. Previously it was planned to create an institution in our country that deals with food safety, but so far it has not been established.
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"Pomorska" decided to follow the route specified by a resident of Bydgoszcz. We were also able to found a meat producer, Zakłady Mięsne Olewnik in Sierpc.
For the first time, like Mr. Wiesław, we got in touch with the provincial sanitary and epidemiological station and the provincial veterinary inspection in Bydgoszcz.
We received such an answer from Jerzy Kasprzak who wrote back The law of 25 August 2006 sets out the requirements and procedures necessary to ensure food and nutritional security) and guide them accordingly the GIS guidelines to the responsible veterinarian. "The inspector reported that he had referred the matter to the State Veterinary Inspectorate of Bydgoszcz.
In return Violetta Gałązka-Kowalczyk of the Provincial Veterinary Inspectorate in Bydgoszcz announced that she had communicated We have: "[1
And finally, after a few days, we received a concrete answer . It came from the state public health department in Bydgoszcz: "[September19659013] On 9th September a sanitary inspection was carried out in the shop where it was determined that the producer of the meat batch in question was Zakłady Mięsne Olewnik Sp. Z oo from Sierpc was bought by the customer, who then bought the meat back to the place of purchase, the store staff forwarded for use as the shop manager said a purulent change in the muscle structure was evident at the customer's home-sharing of the meat. After accepting the complaint, the rest of the shop was checked for sale assortment and no batch of meat was found from which it was returned by the customer Other products showed no undesirable organoleptic properties, including quality changes No other information from customers that question the quality of at the same time I would like to inform you that, in the context of the situation, the above-mentioned veterinarian responsible for the place of business of the manufacturer of the meat in question was notified. "
" We do not control the health quality of food, nor do we have such skills in relation to food manufacturers, including food of animal origin. " – informs Luiza Chmielewska, Legal and Organizational Out-of-Court Solicitor Consumer Conflicts Provincial Inspectorate for Trade Inspection in Bydgoszcz
What about Olewnik?
Of course, we also asked the "Your Market" shop for a comment that went to the manufacturer.
Here is the testimony of Zakłady Mięsne Olewnik: "We would like to thank you for your attention. Customer feedback is very important to us. We took immediate action to analyze the situation. In our opinion, sent by the state ("Gazeta Pomorska" – ed.) The picture shows an abscess in the cervical muscle. Unfortunately, such a defect is not recognizable during the production process, it is a hidden defect. It is a random process. The entire production process is under the supervision of the plant and the veterinary inspection. However, we will review it and investigate actions that eliminate such shortcomings. We apologize for the situation " – writes Emilia Gąsiorowska a quality expert at Olewnik.
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It turns out That this is not the only case in the country and customers really do not know where to report purchased "meat with surprise." And so, for example, Częstochowa "Gazeta Wyborcza" wrote that "customers on the neck of the market bought pork a yellowish "egg". Concerned, hurriedly sanepid, but it turned out that the investigation "miracle" is the competence of a veterinarian …. ". The story is very similar.