ANACOM has announced that the maximum retail prices for calls will be lowered to the numbers initiated by 707 and 708. For fixed-line operators, the reductions amount to 10% and for fixed-line operators to 48% mobile terminal.
The regulator has specified that calls made to these numbers by a mobile phone are instead 0.13 euros per minute (excluding VAT), which is 0.25 (excluding VAT), which currently costs what a reduction of 48%. By contrast, ANACOM dropped 10% from € 0.10 to € 0.09 (excluding VAT) for landline mobile phone calls.
According to the regulator, these cuts take into account the decline in wholesale mobile phone wholesale prices over the past few years and the need for a consistent spread between different types of landline and mobile phone calls for those numbers. This means that updating the spreadsheet will allow global annual savings for users in the range of 6 to 7 million euros.
ANACOM clarifies that the new values are only a maximum limit that does not prevent providers from being subjected to a public consultation and prior hearing within the next 30 working days.
ANACOM also leaves some advice to consumers to always seek out contact with the companies by the numbers with the cheapest calls, using, if possible, the 800 toll-free numbers, but also the geographical areas (2 …), mobile numbers ( 9 …) or nomads (30 …) are to be selected. There are also tariffs that incorporate minute packages for those areas where non-geographic numbers are not normally included and are payable separately. Finally, users are advised to consult the information provided by the telecommunications service providers on call rates for all number ranges.
The request also applies to bodies, companies and others providing the numbers 707 and 708 for various contacts who clearly publish the prices of calls to these numbers.