Hundreds of people slept on Wednesday evening at Amsterdam's Schiphol Airport after the airport's main fuel supplier broke down.
Around 180 flights were canceled and around 200 flights were delayed on one of the busiest days of the year, warning that the problems could last until Thursday.
"Due to yesterday's consequences, we still expect a slightly disturbed day today," the airport said on its website. As a result, travelers can experience delays and possible cancellations. We know that this situation can be very annoying and impractical for travelers.
No problems saving tanks on Schiphol https://t.co/QQaa1vC4Ocw @NOS #Schiphol #Vliegveld #luchthaven #Vliegtuigen # Vliegtuig #storing #brandstof #brandstofstoring #brandstoftoevoer #tankenoevoer
– Michael (@ michael15071997) July 25, 2019
One mistake In the aircraft fuel supply systems that regulate the fuel supply of aircraft, only aircraft with enough fuel were in their aircraft. Tanks could take off again as long as the problem persisted.
The exact cause of the failure is not yet clear. Aircraft Fuel Supply is a joint venture between Air France-KLM and a number of oil companies, including Shell, Esso and Texaco. The company is responsible for both the supply of fuel – about 12 million liters a day – and the underground infrastructure that transports the fuel to the aircraft.
The airport brought storage beds for passengers stranded after flight failure. According to the Nu.nl website, around 1,300 people had to sleep at the airport because the local hotels were full.
Around 10,000 travelers were affected by the delays and cancellations, and many used social media to express their frustration at the lack of information and the long queues for help.
"We were told that our flight was canceled and we just left. We spent the night on a bench, "said a man who was supposed to fly on Wednesday at 5:40 pm, opposite the station NOS.
Frustratie op Schiphol: "Nog nooit zo & nb, scandalous situatie meegemaakt" https://t.co/rldWoGFj86 via @NOS / MAAR SCHIPHOL MOEST EN MOET NÖG GROTER, NÓG GROTER  – Virginia Wolf July 25, 2019
"I'm angry," another man told the NRC. "What a mess, mess. A company for the fuel? Why is there no competition? And then we get everything in Spanish from Vueling. "
Airline claims for compensation claims that the passengers affected by the problems were not entitled to compensation because the airlines themselves were not at fault.
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