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Six tech retail trends for 2019 that go beyond Amazon




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Cashierless robotic assistant shops are among the items on the retailers' tech shopping lists at this year's NRF Retail Big Show. Andria Cheng

Tech to Compete With a Disruptive Amazon will continue to be a key element of the retail game of 201

9. But it's not the only thing that makes the retailer's will to the tech shopping list.

While you can expect more holographic 3D In shopping malls and stores, to inspire you, these six trends will be more sustainable from last week's National Retail Federation's annual "Retail Big Show."

More with the Cloud Connected machines that are part of the internet presence of the Internet of Things (IoT) come into the shops.

As Starbucks Baristas free samples at a makeshift A coffee booth in a Microsoft booth issued screens behind them displaying data on how many cups the machines had brewed. It was no coincidence that Starbucks partnered with Microsoft to connect its coffee and other machines to the cloud through Microsoft's Azure Sphere IoT system.

Why is this initiative relevant? When Starbucks introduces a recipe for a drink, it is now possible to remotely update all connected devices. This is a faster alternative to manually provisioning a USB drive inserted into the machine hardware before a barista can make the new espresso drink, "Microsoft spokesman said at the booth." Starbucks can also instantly track and summarize sales and other data and see what is popular with consumers when and where.

Starbucks said the move will also give its employees more opportunity to connect with customers, and contribute to "consistency of beverages, waste reduction, energy management and predictive maintenance."

"Starbucks has somewhere between 15 and 20 pieces of equipment in our stores, "said Jeff Wile, Starbucks senior vice president, in a presentation at the show. "Each of these [pieces of] devices needs to be managed, monitored and maintained …. If I can only minimize one maintenance a year and [cut] once a man has to turn up and wait for this machine, it pays off for himself. And I get all the data. If I can go to the internet and promote the recipe [new]we can become faster and more innovative. "

Starbucks partners with Microsoft to connect its coffee machines to the cloud for faster update and data tracking. Andria Cheng

Wile admitted that Starbucks had come too late and started "Migrating to the Cloud" about three years ago. However, he has worked closely with his Seattle neighbors to make a difference. Microsoft has embedded its engineers to help Starbucks transition.

"What we see [with retail industry] is the pace of transformation through the cloud," Greg Jones, head of Microsoft's business strategy for global retail, said in an interview "Retailers" are asking us to reshape and shape their business The mentality has changed in relation to the customer experience in the stores. "

Yes, Amazon Go is changing the way we shop.

Amazon Go has generally received a very positive consumer feedback article, which is forcing the rest of the industry to catch up. For example, the Intel booth featured a cashless store concept and an intelligent vending machine, the chip giant developed for the Chinese e-commerce retailer JD.com. A spokesperson for JD.com said the company had come to the show to hire US and other retailers to license their cashierless technology.

"We've gotten to Amazon Go Traction," said Krishna Motukuri, CEO and co-founder of Zippin, opened a 150-square-meter Amazon Go-like test store in San Francisco in August, where Amazon has two Go locations.

Motukuri, a serial entrepreneur and former Amazon employee, said I believe retailers have begun to take Zippin's own cashierless technology seriously after Amazon Go was released to the public last year. Zippin has signed up with "some retailers" who would bring the cashierless technology to life this year, he said, declining to specify which one. "Checkout shopping has arrived. We realized that there was a big opportunity, "he said.

More robots become model executives in fulfillment centers.

Amazon's over 100,000 robotic drive units make up a large part of their Fulfillment Center Secrets Created So rivals are eager to use their own robots to help meet growing online orders more quickly.

For example, Tompkins Robotics has introduced its own t-Sort robot drive units that can sort individual items Retailers are reducing the processing time of orders Tompkins Robotics President Mike Futch said four of the top 15 retailers in the US were customers, but refused to mention this, and some retailers are also looking to use these robotic devices in the back rooms their supercenter to deliver orders the same day or the next day in stores, for example u. "We are growing tremendously," said Futch. "Some retailers have decades of technology in a large, fixed-loop loop."

Tompkins' robot unit is different from Amazon's company, which has the ability to move and manipulate the entire shelf of a mix-match product Navigate

Tompkins Robotics' autonomous drive unit has the ability to sort every single item. Andria Cheng

In the shopping malls, drones join robots as new employees.

2019 Trade continues to be the year when retailers want to use technology to get rid of their small business staff so they need time for their customers. Retailers also want to use technology to keep track of what's missing or obsolete on the shelves, and to better stock up. At the Intel booth, for example, Pensa Systems showed drones tracking inventory for clients such as beverage giant AB InBev.

"The store shelf is like a black hole," said Richard Schwartz, president and CEO of Pensa Systems. It's not automation that knows what's on the shelf. We try to change that.

Drones to Track Warehouse Inventory Andria Cheng

Meanwhile, the supermarket chain in the Giant Food Stores will be using a "googly-eyed" robot. It named Marty to all 172 stores after a successful pilot Marty inspected his floors to make sure there were no "dangers" such as spills. "We want to give people the freedom to focus on customer engagement," said Nicholas Bertram, chain president, during an NRF conversation. "This is the biggest use of robotics in supermarkets."

With online spending soaring, it's more important than ever to gain experience when shoppers visit a brick-and-mortar store. Just ask Stacey Shulman, Chief Innovation Officer of the Intel Retail Solutions Unit: The question she asked me is answered most by Intel Retail customers. "What keeps my physical store up to date?"

The cost of return will be less painful for the stomach.

As online sales increase worldwide, returns also increase and retailers seek help in completing this process.

For example, four-year-old ZigZag, which owns Topshop and Gap's customers, has set up a network of 200 warehouses in 130 countries to handle cross-border returns. This includes helping retailers assess the quality of returned items, repackage products, redistribute, sell and re-sell tall ships, said Patrick Eve, the company's executive director. For the fashion industry, the ability to turn over a return and resell it during the season could reduce the steep clearance risk later. Through the international sale of other brands, it is possible to sell a returned Topshop swimsuit in winter in Europe by shipping it to other Topshop customers in Australia along with other items.

"The challenge for the retail industry lies in the fashion cycles," said Eve. "You have the opportunity to return [returned] goods to the shelves."

B-Stock, a platform for the liquidation of retailers such as Amazon and Walmart, said in December that one in three people would go on vacation. A gift worth an estimated $ 90-95 billion after the holiday would lead.

Local shelves are getting more and more digital, and it's not just about lowering labeling costs.

While More and more retailers want to digitize their shelves to save time and paper costs with traditional price updates. Kroger works with Microsoft to give more bells and whistles to its digital shelves. In Kroger's two test stores, the shelves are connected to the Kroger Scan and Go shopping app to guide customers through their shopping list. They can also use flashlights to give employees visual cues that help them quickly select and execute delivery orders at the curb. Kroger also plans to turn its shelves into digital billboards for CPG brands.

Kroger said of his own Sunrise Technology unit that it is also trying to license its own digital shelf and other technologies to other competitors

"We want to get into trading" said Peter Thelen, President of Krogers Sunrise Technologies, in an interview. We are creating "an automated platform to buy ad space on our shelves and working with CPG companies to redistribute their ad spending and convert data into store data."

With Amazon and fickle consumers Traders are kept on their toes, and the new industry standard is thought out of the box.

Related: Starbucks Delivered Soon via UberEats

Related Topics: Why Amazon Go Can Change the Way We Shop Soon

Related: Amazon's Robot-Filled Fulfillment Center Should Worry Rivals

Related: Four trends outside tariffs which will redesign the retail trade in 2019

. Related: Three Trends in the Food Industry 2019

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Cashierless shops, robot assistants are among the items on retaiers' tech shopping lists at this year's NRF Retail's big show. Andria Cheng [19659052] The technology, which will compete against a disruptive Amazon, will continue to be a key element of the retail trade in 2019. The only thing that determines the trade becomes the tech shopping list of retailers.

As you expect The more recent holographic 3D images in shopping malls and stores can inspire you, these are six trends from the annual "Retail & # 39; s Big Show" last week by the National Retail Federation.

More Cloud-linked machines, part of the IoT (Internet of Things), are being traded.

As Starbucks Baristas, free samples at a makeshift coffee station At a Microsoft booth, screens behind them displayed data on how many cups the machines had brewed. It was no coincidence that Starbucks partnered with Microsoft to connect its coffee and other machines to the cloud through Microsoft's Azure Sphere IoT system.

Why is this initiative relevant? When Starbucks introduces a recipe for a drink, it is now possible to remotely update all connected devices. This is a faster alternative to manually provisioning a USB drive inserted into the machine hardware before a barista can make the new espresso drink, "Microsoft spokesman said at the booth." Starbucks can also instantly track and summarize sales and other data and see what is popular with consumers when and where.

Starbucks said the move will also give its employees more opportunity to connect with customers, and contribute to "consistency of beverages, waste reduction, energy management and predictive maintenance."

"Starbucks has somewhere between 15 and 20 pieces of equipment in our stores, "said Jeff Wile, Starbucks senior vice president, in a presentation at the show. "Each of these [pieces of] devices needs to be managed, monitored and maintained …. If I can only minimize one maintenance a year and [cut] once a man has to turn up and wait for this machine, it pays off for himself. And I get all the data. If I can go to the internet and promote the recipe [new]we can be faster and more innovative.

Starbucks partners with Microsoft to connect its coffee machines to the cloud to accelerate updates and data tracking. Andria Cheng

Wile admitted that Starbucks had come too late and started "Migrating to the Cloud" about three years ago. However, he has worked closely with his Seattle neighbors to make a difference. Microsoft has embedded its engineers to help Starbucks transition.

"What we see [with retail industry] is the pace of transformation through the cloud," Greg Jones, head of Microsoft's business strategy for global retail, said in an interview "Retailers" are asking us to reshape and shape their business The mentality has changed in relation to the customer experience in the stores. "

Yes, Amazon Go is changing the way we shop.

Amazon Go has generally received a very positive consumer feedback article, which is forcing the rest of the industry to catch up. For example, the Intel booth featured a cashless store concept and an intelligent vending machine, the chip giant developed for the Chinese e-commerce retailer JD.com. A spokesperson for JD.com said the company had come to the show to hire US and other retailers to license their cashierless technology.

"We've gotten to Amazon Go Traction," said Krishna Motukuri, CEO and co-founder of Zippin, opened a 150-square-meter Amazon Go-like test store in San Francisco in August, where Amazon has two Go locations.

Motukuri, a serial entrepreneur and former Amazon employee, said I believe retailers have begun to take Zippin's own cashierless technology seriously after Amazon Go was released to the public last year. Zippin has signed up with "some retailers" who would bring the cashierless technology to life this year, he said, declining to specify which one. "Checkout shopping has arrived. We realized that there was a big opportunity, "he said.

More robots become model executives in fulfillment centers.

Amazon's over 100,000 robotic drive units make up a large part of their Fulfillment Center Secrets Created So rivals are eager to use their own robots to help meet growing online orders more quickly.

For example, Tompkins Robotics has introduced its own t-Sort robot drive units that can sort individual items Retailers are reducing the processing time of orders Tompkins Robotics President Mike Futch said four of the top 15 retailers in the US were customers, but refused to mention this, and some retailers are also looking to use these robotic devices in the back rooms their supercenter to deliver orders the same day or the next day in stores, for example u. "We are growing tremendously," said Futch. "Some retailers have decades of technology in a large, fixed-loop loop."

Tompkins' robot unit is different from Amazon's company, which has the ability to move and manipulate the entire shelf of a mix-match product navigate

The autonomous drive unit from Tompkins Robotics has the ability to sort every single item. Andria Cheng

In the floors, drones join robots as new employees.

2019 Trade continues to be the year when retailers want to use technology to get rid of their small business staff so they need time for their customers. Retailers also want to use technology to keep track of what's missing or obsolete on the shelves, and to better stock up. At the Intel booth, for example, Pensa Systems showed drones tracking inventory for clients such as beverage giant AB InBev.

"The store shelf is like a black hole," said Richard Schwartz, president and CEO of Pensa Systems. It's not automation that knows what's on the shelf. We try to change that.

Drones to Track Warehouse Inventory Andria Cheng

Meanwhile, the supermarket chain in the Giant Food Stores will be using a "googly-eyed" robot, which Marty called it, for all its 172 stores after a successful one Pilot, with Marty inspecting his floors to make sure there are no "dangers" such as spills. "We want to give people the freedom to focus on customer engagement," said Nicholas Bertram, chain president, during an NRF conversation. "This is the biggest use of robotics in supermarkets."

With online spending soaring, it's more important than ever to gain experience when shoppers visit a brick-and-mortar store. Just ask Stacey Shulman, Chief Innovation Officer of the Intel Retail Solutions Unit: The question she asked me is answered most by Intel Retail customers. "What keeps my physical store up to date?"

The cost of return will be less painful for the stomach.

As online sales increase worldwide, returns also increase and retailers seek help in completing this process.

For example, four-year-old ZigZag, which owns Topshop and Gap's customers, has set up a network of 200 warehouses in 130 countries to handle cross-border returns. This includes helping retailers assess the quality of returned items, repackage products, redistribute, sell and re-sell tall ships, said Patrick Eve, the company's executive director.

It's not just about the cost and time involved in the returns. For the fashion industry, the ability to turn over a return and resell it during the season could reduce the steep clearance risk later. Through the international sale of other brands, it is possible to sell a returned Topshop swimsuit in winter in Europe by shipping it to other Topshop customers in Australia along with other items.

"The challenge for the retail industry lies in the fashion cycles," said Eve. "You have the opportunity to return [returned] goods to the shelves."

B-Stock, a platform for the liquidation of retailers such as Amazon and Walmart, said in December that one in three people would go on vacation. A gift worth an estimated $ 90-95 billion after the holiday would lead.

Local shelves are getting more and more digital, and it's not just about lowering labeling costs.

While More and more retailers want to digitize their shelves to save time and paper costs with traditional price updates. Kroger works with Microsoft to give more bells and whistles to its digital shelves. In Kroger's two test stores, the shelves are connected to the Kroger Scan and Go shopping app to guide customers through their shopping list. They can also use flashlights to give employees visual cues that help them quickly select and execute delivery orders at the curb. Kroger also plans to turn its shelves into digital billboards for CPG brands.

Kroger said of his own Sunrise Technology unit that it is also trying to license its own digital shelf and other technologies to other competitors

"We want to get into trading" said Peter Thelen, President of Krogers Sunrise Technologies, in an interview. We are creating "an automated platform to buy ad space on our shelves and working with CPG companies to redistribute their ad spending and convert data into store data."

With Amazon and fickle consumers Traders are kept on their toes, and the new industry standard is thought out of the box.

Related: Starbucks Delivered Soon via UberEats

Related Topics: Why Amazon Go Can Change the Way We Shop Soon

Related: Amazon's Robot-Filled Fulfillment Center Should Worry Rivals

Related: Four trends outside tariffs which will redesign the retail trade in 2019

. Related: Three Trends in the Food Industry 2019


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