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Some Treasure Valley companies ask customers for specific changes



The Family Dollar stores have signs in and around the stores asking customers to pay with a card or exact change.

BOISE, Idaho – First toilet paper, change now. COVID-19 causes a shortage of coins across the country.

“I feel our world has been turned upside down,” said Mark, a Boise man who asked KTVB to withhold his last name.

He says he’s not yet affected by this shortage, but he’s worried because he likes to pay in cash and actually relies on coins to do his laundry.

“I̵

7;m still old school,” said Mark. “I’ve always done it this way and I don’t like change.”

RELATED: There is a nationwide shortage of coins

What is behind this lack?

“There is currently a temporary shortage of coins released by the Federal Reserve. And on June 15, they basically set limits on what any financial institution can order, ”said Brandi Dye, vice president of operations for the Central Credit Union in Idaho.

She told KTVB that financial institutions like the ICCU are usually not restricted, but with the existing restrictions, they are now ordering about a quarter of what they normally do. She adds that there is a reason for this:

“The Federal Reserve had to introduce some restrictions on COVID for social distancing in order to actually decrease production at the US Mint,” said Dye. “In addition, the flow of coins has actually slowed due to the economic situation we are in, which means that the number of deposits going to the Federal Reserve is significantly lower.”

The Family Dollar stores have signs in and around the stores asking customers to pay with a card or exact change.

As for Mark, he hopes that the shortage of toilet paper will be over if necessary.

“We use cash when it is flu season or when we have H1N1 and Sars and Ebola, we used cash in the 1918 pandemic,” said Mark. “Cash has worked for thousands of years, why take it away now.”

The Federal Reserve believes that the shortage of coins will correct itself when companies resume normal operations and coin circulation has returned to normal, according to the Idaho Bankers Association.

The ICCU informed the KTVB that it can continue to issue coins and money, only in smaller quantities.

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