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Home / Business / Starbucks' open bathroom policy may be hurting foot traffic: Study

Starbucks' open bathroom policy may be hurting foot traffic: Study



Starbucks' (SBUX) changes its bathroom policy to the public in the wake of the bathroom University of Texas at Dallas and Boston College.

"When David Solomon, assistant professor at Boston College's Carroll School of Management, says: "David Solomon, Assistant Professor at Boston College's Carroll School of Management, told YFi PM. ” class=”JsEnabled_Op(0) JsEnabled_Bg(n) Trsdu(.42s) Bgr(nr) Bgz(cv) StretchedBox W(100%) H(100%) ie-7_H(a)” itemprop=”url” style=”background-image:url(https://s.yimg.com/ny/api/res/1.2/Fh.quWHUdf7aVsFiGEYT2g–~A/YXBwaWQ9aGlnaGxhbmRlcjtzbT0xO3c9ODAw/https://media-mbst-pub-ue1.s3.amazonaws.com/creatr-uploaded-images/2019-11/4ede5f40-093e-11ea-bfef-4b576800098e);” src=”https://s.yimg.com/g/images/spaceball.gif” data-reactid=”22″/>

Starbucks stores from January 2017 to October 2018. The study collaborates with SafeGraph, a company that compiles anonymous smartphone location data and algorithmic analysis.

"The findings in our study highlight the difficulty companies may have when engaging in different forms of socially responsible behavior," Solomon stated. A public good.

Back in May 2018, Starbucks's vowed to implement a "Third Place Policy,"

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The company disputed the study's findings – and took a shot at its methodology.

"Customers are visiting Starbucks at record numbers," a spokesperson told Yahoo Finance. Customers are in line at a Starbucks Coffee shop. "

Customers stand in line at A Starbucks Coffee shop on September 26, 2017.

Meanwhile, Solomon told Yahoo Finance that the findings are not something that can be found in the company's public disclosures "because "What are you going to do," he said.

Solomon added that customers are paying more for just caffeine.

"What you're getting is a bundle of goods. You're getting the coffee, you're getting a break at a laptop, you're getting a bathroom when you need a break, "he pointed out.

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