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Tesla fixes Model 3 error to get customer reports to change



When Consumer Reports reviewed Tesla's first electric car, the Model 3, it came to the conclusion that it could not recommend the car to its readers because of "big mistakes", including long braking distances when braking at high speed. 19659002] Within days, Tesla aired a wireless software update for the Model 3 on the road that improved its braking performance, and the impact was fast. After re-testing the car, Consumer Reports canceled the ruling on Wednesday, just nine days after the publication of its original report, and gave the car a "recommended" rating.

"Seeing something updated is quite remarkable," said Jake Fisher, head of the magazine's Autotest. Other manufacturers have made software fixes to address issues identified by Consumer Reports, but owners must then bring their cars to dealers for the update to be installed.

Tesla's ability to update its cars the same way Apple issues software updates for iPhones is a competitive advantage, Mr. Fisher said. "We've never seen a manufacturer do it in the course of a week," he added.

Tesla made no official statement on the reverse judgment, but its managing director, Elon Musk, took Twitter to declare "appreciate the high quality critical feedback from @ ConsumerReports." He said that other bugs addressed in the original review were also addressed. The company's shares rose nearly 3 percent on Wednesday.

The inversion gave good news to Tesla, which is under intense scrutiny as it attempts to accelerate the production of Model 3. It did about 2,000 a week earlier this month, but Mr. Musk said he hopes to reach 5,000 a week by the middle of the year – a level he says Tesla needs his End persistent quarterly losses and become profitable in the second half of the year

Earlier this year, concerns over the Company's ability to sell Model 3 on a large scale led to a reduction in Moody & # 39; s Investors Service's credit rating Collapse of the stock price.

Mr. Musk himself came to criticism after publishing a series of recent Twitter articles in which he complained about negative media coverage of Tesla and attacked the "holier than you" media. Journalists suggested writing critical reports about the company because they are looking for page views and because established automakers are "among the largest advertisers in the world."

In early May, during a conference call to discuss Tesla's first-quarter results, Mr. Musk abruptly interrupted the survey of financial analysts and said, "Boring, bony questions are not cool."


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