When Consumer Reports reviewed Tesla's first electric car, the Model 3, it came to the conclusion that it could not recommend the car to its readers because of "big mistakes", including long braking distances when braking at high speed. 19659002] Within days, Tesla aired a wireless software update for the Model 3 on the road that improved its braking performance, and the impact was fast. After re-testing the car, Consumer Reports canceled the ruling on Wednesday, just nine days after the publication of its original report, and gave the car a "recommended" rating.
"Seeing something updated is quite remarkable," said Jake Fisher, head of the magazine's Autotest. Other manufacturers have made software fixes to address issues identified by Consumer Reports, but owners must then bring their cars to dealers for the update to be installed.
Tesla's ability to update its cars the same way Apple issues software updates for iPhones is a competitive advantage, Mr. Fisher said. "We've never seen a manufacturer do it in the course of a week," he added.
Tesla made no official statement on the reverse judgment, but its managing director, Elon Musk, took Twitter to declare "appreciate the high quality critical feedback from @ ConsumerReports." He said that other bugs addressed in the original review were also addressed. The company's shares rose nearly 3 percent on Wednesday.
The inversion gave good news to Tesla, which is under intense scrutiny as it attempts to accelerate the production of Model 3. It did about 2,000 a week earlier this month, but Mr. Musk said he hopes to reach 5,000 a week by the middle of the year – a level he says Tesla needs his End persistent quarterly losses and become profitable in the second half of the year
Earlier this year, concerns over the Company's ability to sell Model 3 on a large scale led to a reduction in Moody & # 39; s Investors Service's credit rating Collapse of the stock price.
Mr. Musk himself came to criticism after publishing a series of recent Twitter articles in which he complained about negative media coverage of Tesla and attacked the "holier than you" media. Journalists suggested writing critical reports about the company because they are looking for page views and because established automakers are "among the largest advertisers in the world."
In early May, during a conference call to discuss Tesla's first-quarter results, Mr. Musk abruptly interrupted the survey of financial analysts and said, "Boring, bony questions are not cool."
A series of accidents involving Tesla vehicles have also attracted attention, including one on Tuesday in Laguna Beach, California. in which a Model S sedan hit a parked police vehicle while its autopilot driver assistance system was on. No injuries were reported.
The accident was the third to come to light this year, in which the autopilot obviously could not detect an obstacle. An accident on a California highway in March killed the driver; another, in Utah this month, summed up the car, but left the driver behind with only one broken ankle.
The original Consumer Reports verdict on the Model 3 seemed like another mark against Tesla. The company said its own tests showed that the brakes worked well when the car was driving at high speed. After the article appeared, Mr. Fisher said he had had an extended telephone conversation with Mr. Musk to explain how Consumer Reports conducted his review. Tesla confirmed that Mr. Musk had spoken to the magazine. Fisher said that Tesla replicated the magazine's findings and decided to modify the software that controls how the vehicle's antilock brakes respond. After downloading the update, Consumer Reports retested model 3 and found that the vehicle was stopping faster than before.
"I drove extensively last night," Mr. Fisher said. "It's fun to drive."