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Text until 9-1-1 is now available in El Paso County







EL PASO, Texas – The El Paso County 9-1-1 system has added 9-1-1 as another way to request emergency help.

In a recent Facebook post, the fire department El Paso announced the news of a new system that offers mobile subscribers the ability to send a text message to 9-1-1 emergency callers from their mobile phone or device.

According to Facebook Post, text at 9-1-1 should only be used in an emergency if a call is not possible: For example, if the caller is deaf, hard of hearing, speech impaired or if he speaks aloud, he could put the caller at risk bring.

Although the new system may be more convenient for some people, voice calls 1-1 is still the best and fastest way to contact 9-1-1.

How to Write 9-1-1:

  • Enter the numbers "911" in the "To" field;
  • Enter the location of the emergency and indicate why Whole text, do not use abbreviations or slang.
  • Click the Submit button.
  • Answer the questions and follow the instructions of the 9-1-1 caller.

Want to know SMS at 9-1-1:

  • The text location information does not match the current 9-1-1 technology for voice call sites. Be prepared to specify the location where help is needed.
  • As with all text messages 9-1-1 messages can no longer be received, may be out of service, or may not be received.
  • Text-to-9 -1-1 is not available when roaming.
  • To place a text 9-1-1 requires a text or data plan.
  • If there is no text in 9-1-1 If you are temporarily unavailable in your area, you will receive a return message from your wireless service provider informing you that SMS 9-1-1 is unavailable and you can contact us at 9-1-1 connect in another way, eg. B. use a voice call or the telecommunications relay service (for deaf, hard of hearing or speech impaired people). Bounce-back messages are designed to minimize the risk of falsely believing that a text was sent to 911 to an emergency center.
  • Photos and videos can not be sent to 9-1-1 at this time. gifs or other non-textual messages.
  • The texts for 9-1-1 may not contain more than one person. Do not send your emergency text to anyone other than 9-1-1 (no group notification). Text messaging apps that only support text messaging with other app users or text messages through social media do not need to support Text-to-911, so they may not work in an emergency.
  • If you do not receive a text response from 9-1-1, contact 9-1-1 in a different way.

For more information about the Text to 911 system or to see if it is available in your area, click here.


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