A developer who has worked at Apple for seven years accuses Cupertino of breaching its own App Store policies. Dave DeLong says Apple News + sign-in screen clearly violates three requirements. The Verge refers to another important no-no …
Dave DeLong tweeted his complaint.
Hey @apple, your auto-renewal subscription screen violates policy 3.1.2 and your app should be disapproved.
The Verge added that Apple has very strict guidelines to make it clear to users how much they will pay if they lose a free trial of a subscription and then not cancel.
Just tap the "Try it Free" button, confirm your payment and you can go to the races. The fact is, Apple prohibits developers from making things that easy. […]
Typically, Apple protects users from recurring charges by making those numbers on the screen so big that it's painful to get involved. how often you pay and how you cancel when you are no longer interested.
And here are the actual guidelines.
During the purchase process, the amount that is billed must be the most prominent amount of its price element in the layout. For example, an annual subscription should clearly show the total amount charged when you purchase it. […]
During the purchase process for a free trial, clearly state how long the free trial lasts and the renewal conditions. Make sure that users know that once the free trial expires, they will automatically receive a payment for the next subscription term and can cancel at any time.
The Apple News + application lists the price if you continue, saying that you can cancel at any time, but you do not say how long the trial will take, and it does not make the award particularly prominent.
The Verge Sean Hollister says this is not the first time that Apple has broken its own rules.
Why is Apple not following its own rules? That's the question I'm thinking of right now when I write a review for The Verge, how Apple promotes its own content for the fourth time in four months in a way that Apple's own developers are prohibited from doing.
The last three times, Apple sent people unwanted push notifications for Apple Music and Carpool karaoke, as well as Apple Music on Amazon Echo.
DeLong says he is surprised that Apple has not been sued.
Seems ripe for a class action, IMO. 19659005] – Dave DeLong (@davedelong) March 26, 2019
Recently, Spotify has filed an independent complaint in Europe for unfair and anticompetitive treatment of the App Store, on the grounds that it must be surrendered as part of the App Store Subscriptions revenue for Apple, while Apple Music is not faced with the same costs. Internet security company Kaspersky Lab has done the same in Russia.
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