- Boeing's CEO said the company was "humbled" and "learned" in an open letter to Ethiopian Airlines and the wider aerospace industry after two fatal accidents involving their 737 Max jets.
- Dennis Muilenburg said Boeing will work to earn and boost the confidence of the flying public, "as countries and airlines founded the planes after two deadly looting operations.
- The investigation of the crashes is projected to cover the 737 aircraft. Concentrate software reports reportedly causing malfunctioning and killing the aircraft nosedives.
The CEO of Boeing has issued an open letter to Ethiopian Airlines and the aerospace industry stating that his company is "humbled" and "learning." "As investigations were made into two deadly crashes involving their aircraft in their software." Dennis Muilenburg said on Tuesday that after two fatal crashes with a Boeing 737 Max over a five-month period, the company "over the lost lives and the impact on people around the world and i n the entire aviation community. "
A Lion Air 737 Max-Jet killed all 1
Earlier this month, all 157 people on board were killed, as well as a 737 Max, which was operated by Ethiopian Airlines, crashed. Investigations into both crashes are underway and reportedly focused on Boeing's software systems.
Read More: According to reports, the DOJ has summoned Boeing as part of a criminal investigation relating to the 737 Max
"Everyone involved had to contend with unimaginable pain. Inspired by their courage," said Muilenburg.
said Muilenburg said the company will work with "earn and strengthen the trust of the flying public in us every day."
He added, "We are all humble and learn from this experience . "
Countries and airlines have decided to ground the aircraft, and some are now turning to Airbus, Boeing's European rival, to handle billions in orders.
Testing aircraft software and pilot training
The day before the congress, the letter was released from Muilenburg. The Deputy Chief of the United States Aviation Administration (FAA) asks how the aircraft were approved.
Leaks from the official investigations of the 737 Max Crash have pointed the finger at the software of the aircraft.
An automated system, the Maneuvering Characteristics Augmentation System (MCAS), is a focus of research on how both planes crashed after being forced to dive, according to The New York Times.
The software prevents stalling by tilting the aircraft down. However, the Lion Air and Ethiopia airplanes reportedly were forced to make unnecessary dives that led to a crash: the Lion Air's flight into the sea and the Ethiopian escapes into the country.
Read More: Europe and Canada are examining the Boeing 737 Max itself instead of trusting the US – another obvious impetus from American regulators.
Simulations to Find Out How the Lion Air Crash Could Have Affected Location noted that pilots only had 40 seconds to override the system and stop a dive in case it went awry, the Times reported ,
Individual reports indicate that the pilots are not complete equipped for this was a situation.
A Reuters report reported that the Lion Air pilots had searched the aircraft's handbook to try and control the aircraft from the crash.
The crashed aircraft had a similar malfunction the day before and was corrected by the crew. However, this information was not passed on to the convicted flight.
The Times also reported that the Lion Air pilots repeatedly rebalanced several times to rescue the plane, unaware that they had to take three more steps.
It is expected that Boeing will introduce a software update to give the pilot more control to give about MCAS and make it less likely for malfunction.
Read More: Boeing is reported to be "with" a reputation for service and safety just before the completion of its 737 Max software update.
He said that the crews of the airline "continue to stir" the flying crowd Serving professionalism "and" This tragedy does not define Ethiopian – and not the aviation industry or our enduring relationship with their team. "
"We stood shoulder to shoulder in partnership with the Ethiopian team to express their deepest sympathy to the families, friends and communities of the passengers and crew."