OSSINING, NY (CBSNewYork) – Thousands of Optimum customers are across the state, with no cable, Internet or telephone services.
The company reports a widespread failure that includes parts of New York Jersey and Connecticut.
We are aware of a service issue that affects some customers in New York, New Jersey, and Connecticut. Our technical teams are working to restore service as soon as possible. Thanks for your patience.
– Optimum Help (@OptimumHelp) September 7, 2019
Optimum's failure card tracked the scale of the problem on Friday night. and throughout Connecticut without online access.
Many police stations send text messages to local residents to keep them informed of the breakdowns.
CABLE / INTERNET / TELEPHONE FAILURES: Optimally customers reporting a breakdown in our region. Some residents also report problems with mobile service providers. Information is available from your service provider. @FPDCT does not have service recovery information and does not handle outage alerts.
– Fairfield Police, CT (@FPDCT) September 7, 2019
Although life without a phone and the Internet is unimaginable to some, the authorities say affected customers have called without a "real" crisis. We need these for free for current emergencies.
The police added some suggestions on how to pass the time, including reading, baking, or possibly a fun Uno game.