Twitter shares plummeted 12 percent after the company reported a decline in monthly active users and weak leadership.
The company also delivered a weak guidance, with adjusted EBITDA of $ 215 to $ 235 million. Forecasts for the full year decreased compared to last quarter's estimates. Stock-based compensation expense was $ 300 million to $ 350 million, compared to $ 350 million to $ 450 million predicted for the last quarter. It also increased its $ 450 million and $ 500 million capital expenditures for the year, estimated at $ 375 million and $ 450 million in the last quarter.
Last quarter, Twitter reported 336 million monthly active users. The platform does not accuse paid SMS carrier relationships in certain markets, where users have better access to Twitter or Twitter Lite, making changes to the "health" of the platform and some implications of DSPR, a set of regulations in the European Union intends to protect consumer data. Overall, Twitter estimates that about three million accounts are affected by these three reasons.
Twitter removed about 70 million accounts in May and June. However, Twitter chief financial officer Ned Segal said that most of them were not included in the reported data since they were not active on the platform for 30 days or more.
The company also recently deleted fake accounts, but these changes occurred after the end of the second quarter, so that MAUs were not affected by this report. Twitter warned that MAUs may even go down in the next quarter.
"As a result of our health work, decisions not to renew or pay SMS carrier relationships in certain markets, and our decision to allocate resources to GDPR and health, MAU could decline sequentially in Q3," it said his shareholder letter. "Based on our current visibility, we expect the decline to be in the mid single-digit millions."
Daily active users grew 11 percent, but the company did not disclose the exact number.
Twitter Sales increased 24 percent year-on-year, with strong advertising gains. Advertising revenue was $ 601 million, an increase of 23 percent over the previous year. The company also expanded its data licensing and other revenue businesses, up 29 percent year-on-year.