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Home / Business / Uber 911 Button now available to all US drivers News and Opinion

Uber 911 Button now available to all US drivers News and Opinion



Uber driver: If something goes wrong and you need emergency assistance, you can now call 911 directly in the app.

Uber confirmed to PCMag on Tuesday that the 911 button announced in April is now available to all US drivers. You can access this feature during a trip by tapping the new security badge (a sign with a check mark) on the Uber Home screen. The 911 button should be especially helpful if you are in trouble and unsure where you are.

"Once the driver is connected to 911, he can see his real-time location both on a map and as an address that they can share directly with the 911 operator," Uber said.

As part of this rollout, Uber is working with RapidSOS on a new "91

1 Integration Pilot", which will allow drivers in certain cities to rent the app. Automatically share their location and travel details with the 911 dispatchers when they order Call for help. Denver belongs to these cities; Charleston, S. C .; Nashville, Chattanooga and Tri-Cities, Tenn .; Naples, Fla.; and Louisville, Ky. If you are not in this function, you can disable it via settings.

"While no one should ever call 911 when Uber is used, no form of transportation is 100 percent free of incidents." About CEO Dara Khosrowshahi wrote in an April blog post. "If we are ever faced with an emergency, we want to help you get the help you need."

In April, CNN reported that Uber passengers reported at least 103 Uber drivers in the US for sexual assault or abuse over the past four years

Uber also allows drivers to hold up to five family members or friends to appoint as trusted contacts in the Uber App and to create prompts that remind you to share your travel details with these persons in front of everyone's ride or just when ubering at night. In this way, your loved ones will be able to follow you and see when you have reached your destination safely.

The new safety features come as Uber treats the effects of a deadly autonomous vehicle accident in Arizona in March. According to a preliminary report released last week by the National Transportation Safety Board, the self-propelled Uber car that struck and killed the Arizona woman had detected her presence six seconds before the collision, but had not stopped because of the automatic braking systems Board were turned off.


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