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Uber hires the Chief Security Officer to restore user confidence



  Uber has not announced the hacker in 2016

Uber has appointed a former NSA official as his chief security officer, reinforcing the goal of making safety a priority

Matt Olsen, former NSA General Counsel, who also headed the National Counterterrorism Center under President Obama, will assume the role of Chief Trust and Security Officer next month, the company announced Tuesday.

In an e-mail he sent to employees on Tuesday, senior attorney Tony West emphasized the importance of adding the word "trust" to Olsen's title.

"As I said, earning and maintaining trust is an integral part of our brand promise, and it's for everyone," he wrote in the email received from CNNMoney. "This is especially true when it comes to processing the data of our drivers and customers, and our success in this task is at the heart of the mission of our security team."

The news comes nine months after West's predecessor, Joe Sullivan, stepped down in a massive security breach that occurred in late 201

6 but was not immediately disclosed.

CEO Dara Khosrowshahi, who joined Uber in late August, revealed in November that two hackers stole personal information – including phone numbers, email addresses, and names – from 57 million users and drivers and 600,000 driver's license numbers have drivers. Uber paid the thieves $ 100,000 to destroy the data and did not report the violation to the regulators or users.

Uber fired [196590000] Sullivan and Craig Clark, their former Legal Director for Security and Law Enforcement, over their involvement.

The breach led to a Federal Trade Commission investigation into allegations that Uber had cheated on its customers; Uber settled the case in April.

The company is committed to making physical and digital security a priority. In addition to controlling customer privacy, the company has also raised allegations of gender-based discrimination against employees and sexual assault by drivers.

Related: CNN investigation – 108 Uber drivers charged with sexual assault

Olsen began to advise Uber "late last year" on organizational structure and strategy for Uber's security teams. Most recently, he served as President and Chief Revenue Officer of IronNet Cybersecurity.

In July, Uber took on other key leadership roles when she hired her first Chief Privacy Officer and first Data Protection Officer, a position required by the EU's General Data Protection Regulation.

Olsen's hiring was first reported on Tuesday by the New York Times.

CNNMoney (New York) First published on August 14, 2018: 2:00 pm ET


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