A United Airlines "precipitated" passenger calls the carrier, claiming flight attendants "joked" after asking them to move away from their male neighbor, who masturbated during a June fly.
The Chicago woman further claims that she only shares her story now, while United took six weeks to respond to her complaint and stated that her "lack of action is disgusting"
Last week Genevieve Pascolla took On Instagram, details of the incident that reportedly took place on board a June 4 flight from London Heathrow Airport to Chicago. The 26-year-old photographer from Chicago was appalled to wake up from a nap and found her nameless male neighbor sitting "under a blanket," reports Buzzfeed News.
"I woke the woman next to me and walked away from there He told a flight attendant that the guards checked and confirmed that he was masturbating in public When I got up, the woman next to me looked up and she stood up too. They gave us new seats, "she wrote in the caption.
"Then they started joking about the situation and asked," What perfume do you wear? "And excused him:" He has a little wine "[and] no one stopped him."
Mrs. Pascolla He further explained that the man was allowed to finish "with a child sitting close by".
As soon as she got off the plane, she immediately approached a "security guard" who asked if she would like an apology from the offender who rejected her, further claiming that United took "a month and a half" to to reply to her complaint by email, in which a representative apologized for the "unpleasant situation" she experienced in the sky.
The representative continued to refuse her a refund for travel or goodwill compensation the photo of the alleged email Mrs. Pascolla shared on Instagram.
"I am appalled at the lack of action in this situation where I was scared as a woman. This man is clearly capable of much more, "wrote Pascolla." (See email) Their lack of action is disgusting. "
In an interview on July 19, Ms. Pascolla told Buzzfeed that she was half of her ticket in the form of a coupon, but remains shaken by the encounter  "They excused his disgusting behavior and joked. I understand that you can not control the situation, but you can control how you handle it, "she said.
Representatives for United returned Fox News request for an additional comment
"Inappropriate and insulting behavior like this in our aircraft is extremely rare, but we have a protocol to ensure the safety of our customers because it is our top priority," said a spokesman
"Therefore, in this case, our customers were promptly taken to various places in another area of the plane, and the law enforcement officers were summoned to meet the offender as the plane entered the gate.
"Our team also called Mrs. Pascolla On the same day, her Chicago flight landed for a wellness check," the spokesman said.
This story was originally published by Fox News and is published with permission.