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Verizon Caves, does not charge spam fees for texts from teachers to students



  A smartphone with a Verizon logo.

Verizon has decided not to charge a new fee, which would result in the closure of a free SMS service used by teachers, students, youth athletes and other community groups. [19659003] Remind, a company providing both free and paid communication services to teachers and other users, has declared victory today. That's a big change compared to two weeks ago, when Remind said that the use of SMS notifications for users of the free Remind service must be stopped on the Verizon network.

At that time, Verizon said the fee was needed to fund spam. Blocking services. However, Verizon gave in when he received direct complaints from Remind's users saying their lyrics were not spam.

"Your votes have been heard," wrote Brian Gray, CEO of Remind. "I am pleased to inform you that, thank you, we have learned from Verizon that they do not intend to change the Remind text messaging fee structure, which means that we will no longer be forced to turn off the text Notifications for Verizon Wireless customers using Remind There will be no disruption to Verizon Wireless customers. "

Verizon said he would cancel the fee for K-1

2 users last week. However, Remind complained at the time that Verizon still intended to charge the fee for preschools, daycare, youth sports trainers and other non-K-12 users of the free Remind service. Verizon eventually decided to charge the fee for over Reminds Service did not charge sent texts. A Remind spokesman, when contacted by Ars today, said "no new charges" are being levied by Verizon.

The now averted closure of texts over the Verizon network would have come into force on January 28.

Other companies benefit too

Verizon's decision not to charge the fee applies to similar companies.

"We maintain the service exactly as it was for Remind and other companies providing free communication to these important users," Verizon said yesterday. "We know how important this service is to our customers, and we're committed to making a free messaging option available immediately."

According to Verizon, Remind sends 1.6 billion text messages a year on the Verizon network. According to Twilio, a technology platform that Remind and other companies use to send text messages, the new fee would have been $ 0.0025 per message.

The cost of sending messages to Verizon customers would have risen from a few hundred thousand dollars to several million dollars a year, Remind said two weeks before Verizon made the decision to change course.

Remind says it has 30 million users, most of whom rely on the free version of the service.

Remind faced a similar problem situation in Canada, where Bell and Rogers have also announced new charges. Remind said today that Bell has decided not to raise the fee, allowing Remind to continue service on the Bell network. "Unfortunately, text messages will still end on Monday, January 28, for anyone visiting Rogers Canada or its affiliates," Remind said.


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